Field Service Manager

6 days ago


Singapore HURCO (S.E. ASIA) PTE LTD Full time

**_Job Scope _**
- Report to the General Manager based in Singapore for overall Technical and Service support in Singapore
- Train and mentor Service engineers for installation, service and maintenance of Hurco CNC Machining Centers and Lathes and ProCobots
- Perform on-site servicing and troubleshooting of Hurco CNC Controller, CNC Machining Centers, Lathes and ProCobots
- Develop service products for Hurco CNC machine installed base including inspection and preventive maintenance program, geometry checks and laser calibration.
- Plan and schedule pre-shipment inspection of CNC machines at warehouse prior to shipment and delivery to overseas market.
- Develop and update customer guides on routine maintenance of machines based on Hurco best practices.
- Schedule and monitor service call requests from customer
- Work closely with the Service and Application teams providing support to overseas customers and distributors

**_Requirements _**
- NITEC / Higher NITEC / Diploma Graduate of Engineering discipline
- Min. 7 years of working experience in related Engineering and Maintenance field
- Min. 5 years of experience in the repair and maintenance of CNC machining centers and lathes
- Experience in managing and scheduling team of engineers for field service work
- Experience in Electrical and Mechanical repair and troubleshooting work
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)
- Class 3 driving license preferred
- Spoken and Written English / Chinese



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