Live Admin

2 days ago


Singapore VIEM GROUP PTE. LTD. Full time

**VIEM GROUP PTE. LTD.**

Viem Group Pte Ltd first started off as an online clothing fashion shop under the name of Vivicheo in 2019. At Viem Group, we have a closely knitted culture and team where we treat our co-workers not just as colleague, but as family. As the company expands to a range of content that allows you to shop internationally from the comfort of your home, we are looking to expand our team quick. We love ambitious individuals who values innovative problem-solving and disruptive thinking. If this sounds like you, we would like to hear from you

**Responsibilities**:

- As a Facebook Live Administrator, you need to provide support to our Live Seller in the entire sales process.
- As part of inventory management, you will have to receive goods, stock take and create product code to ensure that our Live Seller is able to sell the item accurately during live sessions.
- You are required to provide excellent service experience during live sessions to customers to contribute to sustainability of customer base and be able to reply in a professional way even to the most demanding and unreasonable customers.
- You are required to pin the product code, description, and price accurately during live sessions.
- You must always remain flexible and agile (carry out any other ad-hoc duties that may be assigned to you).
- You must be comfortable with frequent travelling (e.g. 1 to 2 months in Korea/ Germany/ Thailand).

**Nice to Have(s)**
- Great multitasking skills and ability to work under pressure.
- Be adaptable, able to mould to an ever-changing environment.
- Independent while building relationships with colleagues and customers
- Have the proven ability to problem solve, both being able to think out of the box and implement innovative solutions to everyday problems.
- Knowledge of using Facebook Live function and proficient in Microsoft Excel
- 1-2 years of sales operations and customer service working experience and/or experience with social media sales administration will be a plus.

**Working Hours & Location**
- Average of 44 hours a week depending on monthly duty roster. The incumbent will be required to work on weekend and evening depending on live seller’s schedule.


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