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Infra Engr, Network

2 weeks ago

Singapore NCS Full time

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.

**Responsibilities**:

- Retain accountability for ensuring best possible levels of infrastructure support service quality and availability
- Investigate highly complex technical issues or disruptions in infrastructure or network operations
- Establish robust problem management process to restore smooth operations of IT infrastructure with mínimal resolution time and impact of incidents on business operations
- Develop effective and sustainable solutions to address technical problems or issues
- Establish processes and manage resources to enable execution of infrastructure administrative and support activities
- Evaluate costs and benefits of proposed ideas for infrastructurerelated upgrades against current and future business requirements - Formulate a roadmap for infrastructure upgrades and improvements
- Develop training plans and materials to keep up with evolvong network infrastructure technologies and administration activities
- Establish guidelines and Standard Operating Procedures (SOP) for network fault detection and recovery
- Establish network maintenance processes to ensure performance is stable and optimal - Assess the readiness of network equipment and capabilities for emerging software-defined infrastructure
- Determine appropriate network rules and desired behaviours to be programmed in accordance to the requirements of the network
- Develop dynamic, automated SDN programmes to facilitate the rapid configuration, management and optimisation of network resources
- Direct overall network programming activities and performance
- Re-direct network's rules and programme adjustments to optimise network performance in changing contexts and environments
- Manage the lifecycle of a wide range of problems
- Introduce technologies and processes to enable automated detection of incidents or problems
- Perform investigations and deep analysis of a problem to fully understand its root causes - Develop guidelines and methods for prioritisation and categorisation of problems according to their severity, frequency or potential implications
- Recommend solutions to address the root cause of problems and minimise the reoccurrences of similar problems - Monitor documentation and tracking of problems encountered and resolved - Analyse organisation requirements to determine the infrastructure parameters and policies needed to support them. - Produce the requirement documents for large (or) complex systems.
- elects appropriate design standards, methods and tools, consistent with agreed enterprise and solution architectures and ensures they are applied effectively. - Reviews others' systems designs to ensure selection of appropriate technology, efficient use of resources, and integration of multiple systems and technology.
- Evaluates and undertakes impact analysis on major design options and assesses and manages associated risks.
- Ensures that the system design balances functional, service quality, security and systems management requirements.
- Evaluate infrastructure designs and the likely performance based on expected business needs, usage and traffic volume
- Produce high level architecture designs to meet customer requirements for large (or) complex systems. Articulate with sufficient knowledge to convince and explain customer on the design. - Produce low level technical designs from high level architecture designs. Translate a broader infrastructure design or blueprint into technical specifications and details. - Deliver technical and conceptual visualisation of infrastructure components for approval by stakeholders - Determine how system components can interoperate with one another to exchange data and information or trigger an event - Leads practical integration work under the technical direction of the system /service designer. - Identify technical requirements and dependencies of integrating multiple networks based on the integration roadmap - Develop a integration solution or plan to address a specific organisation requirement
- Make modifications to integration plans based on feedback provided
- Establishes standards and procedures across the IT service lifecycle (including the development lifecycle) in the areas of systems integration and testing and ensures that practitioners adhere to them.
- Design a series of systematic test procedures in alignment with the test strategy
- Develop a master test plan, indicating the scope, approach, resources and schedule of intended test activiti