Technical Project Manager

**The role, at a glance**:
This is a technical sales position, educating end users, consultants, AV integrators and distributors on design and performance attributes of Biamp’s products and technology in a pre-sale capacity. The goal is to ensure the client specifies the right Biamp system for their project and are certain of achieving the performance they expect. The Technical Project Manager also provides training and coaching to the design and installation teams for the distributor or AV integrator, with the aim of completing projects more effectively and profitably. This position partners closely with Biamp account managers and members of the business development team, as well as with the technical support team, whilst maintaining a close relationship with the customer and end user.

The successful applicant will be based in Singapore and live within easy access to a major international airport. The position requires the ability to travel often and at short notice throughout APAC, as well as occasional trips to Biamp’s headquarters in Beaverton, Oregon. This position includes the payment of all traveling and office costs, including office equipment. The Technical Project Manager reports to the Applications Engineering Manager APAC.

**How you'll contribute**:

- Take a leadership role through the technology evaluation stage of the sales process with major projects and key clients, remaining available to assist during the development of system design
- Manage all elements of the technical communication between Biamp and end users, consultants, AV and control integrators and distributors up to the point where the product is ordered. This includes writing (or participating in writing) proposals, drafting design drawings, providing quotations and creating any technical documentation or guidance required during the pre-sale stage
- After being introduced into a project by the Sales or Account Manager, a Technical Project Manager's responsibility is to develop relationships with decision-makers and technical staff, becoming their technical resource and reference
- Provide demonstrations and training of the technological aspects of Biamp’s products and solutions in the field to system integrators, consultants, end-users and distributors on all aspects of Biamp’s equipment, its functions and its uses
- Drive the sales process through all phases requiring technical or design decisions. Fully explain to clients how a Biamp solution solves their issues. Help increase Biamp market share by providing world-class technical expertise on every project
- Participate in regional trade shows as necessary, meeting customers at the booth and delivering equipment demos or providing technical expertise
- Maintain an ethos of constant self-improvement on sales techniques and technical skills

**You'll also support by**:

- Providing input and guidance for the creation of operations manuals for new products
- Creating and proofreading content for Biamp’s online knowledge base
- Reporting client feedback on technical matters to Biamp leadership. Identify and report any areas that could be improved upon for increased customer satisfaction
- Other duties as assigned by your supervisor
- Comprehensive general technical audio, video and control knowledge
- Experience with programming and installing of AV and control systems
- Extensive computer networking design and support experience (preference in audio video networking), with CCNA, CCNP, CCDP, ENS, CompTIA or other relevant IT industry qualifications a big plus
- Good computer literacy skills, including working knowledge of the MS Office suite, CAD programs and EASE
- Experience interfacing with distributors, system integrators, consultants, and end-users in the professional audio-visual and control industry
- Strong technical presentation skills, and the ability to address a wide range of business and technical people, from company presidents to non-technical staff
- Ability to build long-term relationships with customers
- Ability to work as part of a team, and strong self-motivation to enable efficient work in a location remote from the company’s offices
- Experience with international travel
- Excellent written and verbal English skills. The ability to speak and write fluently in another regional language a big plus
- Relevant degree or professional qualifications desirable

**Work environment**:

- This is a remote role based in Singapore
- Both domestic and international travel is required, up to 75%.

**Who is Biamp?**

We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.

As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same:

- Biamp connects people through extraordin