Customer Implementation Coordinator

4 days ago

Singapore Collins Aerospace Full time

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defence industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

As an Implementation Coordinator (Business Title), your primary focus will be to ensure the accuracy of parameters used to configure aircraft in the ARINCDirect system. You will work directly with new and existing customers, third party service providers, and ARINCDirect sales and technical team members. This job requires being able to work in a team environment. While much of the job involves working on your own, a lot of coordination about the specific work will need to be coordinated through other members of the team.

**Primary Responsibilities**:

- Primary Point of Contact in implementation process
- Lead discussions with customers regarding their business requirements and provide recommendation
- Validating all of the data received on the electronic service order form.
- Coordinating with the customer to complete any missing content or invalid content.
- Transferring the content of the eSOF into the Customer Account, or making the appropriate changes.
- Setup, removal and changes to aircraft configurations
- Coordinating with the Technical Team on changes to aircraft configurations.
- Following detailed checklists provided for most of the operational work.
- Any other ad-hoc duties assigned by Management

**Basic Qualifications**:

- Experience as a Flight Coordinator, a Flight Dispatcher, or similar aviation operationally related experience is required.
- Experience in the Aviation industry, preferably in the corporate/business aviation market.
- Knowledge of the general aviation field and understanding of aircraft flight planning, aircraft performance are desired qualifications for this position.
- Excellent organizational skills and attention to detail.
- Excellent customer service skills.
- Excellent oral and written communication skills.
- Ability to work well in a dynamic environment and to anticipate and mitigate issues.
- Ability to work well with both internal and external customers.
- Proficient in English
- AA/AS degree or other 2-year post high school training with a minimum of 6 years of relevant experience

**Collins Aerospace Diversity & Inclusion Statement**:
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

  • Customer Implementation Coordinator

    1 week ago

    Singapore NIPPON EXPRESS (SOUTH ASIA & OCEANIA) PTE. LTD. Full time

    OVERVIEW Nippon Express Group is a global organization with presence across all continents, and we seek adaptable individuals who can work effectively across geographical and cultural boundaries.This position will work closely with the Global Customer Implementation Manager to support the execution of implementation strategies and coordinate cross-functional...

  • Inter-Cultural Relations Coordinator

    7 days ago

    Singapore SINGAPORE AREA COORDINATOR Full time $104,000 - $120,000 per year

    JOB SUMMARYThis position is located in the Fleet and Family Support Office (FFSO) at Singapore Area Coordinator (SAC). The primary purpose of this position is to provide Intercultural Relations (ICR) programs and services to military members, retirees, family members and eligible customers.DUTIES AND RESPONSIBILITIESServes as non-clinical consultant and...

  • Customer Service Coordinator

    6 days ago

    Singapore People Profilers Full time

    Job Description: **Title : Customer Service Coordinator** **Industry : Manufacturing** **Location : West** **Salary Range : Up to S$3,500 Per month  **Responsibilities**: - Helps the sales team to achieve their targets - Responsible for the autonomous customer care and overall sales support for the assigned markets and the accomplishment of the...

  • Implementation Project Manager

    6 days ago

    Singapore EPIC HEALTHCARE SYSTEMS PTE. LTD. Full time

    Job Description: We are looking for Implementation Project Managers for Epic's software in connection with the implementation of Epic's integrated suite of healthcare software for its customer in Singapore. The duties will include working closely with Epic's customer(s) and Epic's internal project management team to coordinate the implementation and...

  • Implementation Analyst

    4 days ago

    Singapore Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • customer service coordinator

    1 week ago

    Singapore NPE PRINT COMMUNICATIONS PTE. LTD. Full time $4,000 - $6,000 per year

    Job Description - . Responsible for providing coordination and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development • Effectively manage a large number of incoming enquiries on all e-commerce platforms and social media channels, phone calls, and ensure that issues are resolved...

  • Training and Implementation

    1 week ago

    Singapore Santa Fe Relocation Services (S) Pte Ltd Full time $60,000 - $80,000 per year

    GENERAL DESCRIPTIONThis role as Training and Implementation - Sales is to empower our regional sales team through effective onboarding, continuous training, and seamless implementation of sales tools and processes. This role combines technical knowledge, training expertise, and project management skills to ensure our existing clients and internal teams are...

  • Senior Implementation Project Manager

    6 days ago

    Singapore EPIC HEALTHCARE SYSTEMS PTE. LTD. Full time

    Job description :We are looking for Senior Implementation Project Managers for Epic's software in connection with the implementation of Epic's integrated suite of healthcare software for its customer in Singapore. The duties will include working closely with Epic's customer(s) and Epic's internal project management team to coordinate the implementation and...

  • Senior Specialist, Implementation

    2 days ago

    Singapore MasterCard Full time

    The Customer Implementation System (CIS) Team works in partnership with the Customer Delivery, Global Products & Services and Account Teams in the AP region focusing on providing expert consultation, leading implementation, and post-production project support on all of MasterCard Core and Emerging Products for our existing & new customers in the region -...

  • Product Implementation Specialist

    6 days ago

    Singapore ADEMCO (FAR EAST) PTE LTD Full time

    **Role Overview**: As a Product Implementation Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use...