The Voice of Support: Join Jenga's Customer Service

2 weeks ago

Singapore JENGA CORP PTE. LTD. Full time

**Jenga Corp is one-stop professional services for global finance and fintech business and we are looking for a Customer Service coordinator to support our Business Consultants.
**About the role**:

- Provide administrative support to the Business Development team;
- Manage client files and update information daily in accordance to the Company’s policies and procedures;
- Manage clients’ onboarding;
- Paperwork preparation for clients’ bank account openings;
- Research and identify Singapore governmental compliance updates and industry trends;
- Develop marketing materials;
- Following up with clients on necessary paperwork to ensure governmental compliance are met;

**You should have**:

- Outstanding problem-solving skills;
- Positive attitude, driven and ready to take on challenges;
- Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
- Ability to work independently, to take initiative and to overcome obstacles;
- Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
- High degree of flexibility in a demanding, fast-paced and frequently changing environment;
- Strong service orientation in responding to customer needs;
- Excellent oral and written communication skills (both in English and Chinese to better manage the clients);

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