Event Registration Manager/ Assistant Manager
5 days ago
Our client is a Pan-Asian Events company headquartered in Singapore with over five decades of experience.
They are currently looking for an experienced Event Registration Manager / Assistant Manager to join their team of experienced specialists to accelerate their growth in Asia.
The Event Registration Manager /Assistant Manager will partner with the project teams, digital experts, and customers success services to plan, develop and manage the registration processes with customer focus at the fore-front while implementing best practices to capture data that will provide customers insights and business intelligence for our events.
**In this role, you will**
- Plan, manage and deliver all facets of the registration process (online and onsite)
- Responsible for the development, distribution, and monitoring of registration weekly, onsite and post-show reports, and data analysis
- Act as the primary client and internal contact for all registration-related information and issues providing expertise and guidance to the project teams, customer success teams, and stakeholders on customer inquiries.
- Supervise registration personnel, registration vendors, and temporary staff during pre-event and on-site deployment.
- Handle delegate payments, invoicing, and related tasks, when necessary.
- As this role demands regular interfacing with the events’ attendees, it has direct impact on the customer experience and is a key function that contributes to the smooth and successful delivery of an Event
- In addition to the functional role, you will also be assigned project management responsibilities within a Project Team, as part of career development to manage key projects of the company.
- The Event Management Services team also leads a cross-functional unit in the preparation and submission of project bidding documents.
**To help you succeed in this role, you should have**
- Previous experience in Events project management and events registration, registration platforms, and familiarity with registration deliverables.
- Ability to manage client, stakeholder, vendor, and team relations.
- Critical thinker and complex problem solver.
EA License Number: R2198671
Agency License Number: 11C4388
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