Project Supervisor
14 hours ago
Job Description & Requirements
**1. Staff Performance & Training**
- Observe and monitor the performance of Assistant Library Officers regularly.
- Identify underperforming staff and provide targeted coaching and retraining sessions.
- Conduct onboarding training for new employees to ensure they understand their duties, library systems, and service expectations.
- Ensure all staff maintain high standards of professionalism, customer service, and library operations.
**2. Manpower Planning & Support**
- Maintain a standby pool of trained staff to ensure uninterrupted operations in case of absenteeism or manpower shortages.
- Coordinate staff deployment to ensure adequate coverage across all assigned library branches.
**3. Reporting & Documentation**
- Submit accurate monthly attendance records and performance reports to NLB in a timely manner.
- Verify monthly billing, ensure accuracy of work hours and services provided, and submit billing reports to NLB for processing.
**4. Client Relationship & Communication**
- Attend monthly meetings with NLB representatives to review staff performance, address operational issues, and align on expectations.
- Act as the main point of contact between WSH Experts and NLB for all matters related to Assistant Library Officers.
**Monday to Friday - 08.00 AM to 1.30 PM**
**Working Location : Changi south ( Xi lin building )**
Pay: $2,400.00 - $2,500.00 per month
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