Guest Relations Manager

3 days ago


Downtown Core, Singapore 1-GROUP Full time

**Responsibilities**:

- Welcome and assist walk-in guests, ensuring a warm and positive first impression.
- Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests.
- Provide information and support to guests, resolving complaints and special requests with professionalism and tact.
- Build strong relationships with guests, ensuring a memorable experience with every interaction.
- Collaborate closely with culinary and service teams to ensure smooth operations and seamless service delivery.
- Communicate clearly and promptly, ensuring all guest interactions are professional and concise.
- Assist with ad hoc duties, including supporting F&B service operations when needed.

**Job Requirements**
- 3-5 years of relevant experience in call center/guest relations/hospitality industry.
- Proficient in Microsoft Office, especially Excel and PowerPoint.
- Customer service oriented, results-driven, and a strong team player.
- Excellent communication and interpersonal skills.
- Able to thrive in a fast-paced environment.
- Able to work weekends and public holidays as per shift schedule.

Pay: $2,600.00 - $3,900.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance

Work Location: In person



  • Downtown Core, Singapore Pure Group (Singapore) Full time $25,000 - $40,000 per year

    Job Description & RequirementsResponsibilitiesMake our members feel welcomed by greeting them with wholehearted friendliness when checking them in/out or within the club. It should be part of your 'DNA' and shouldn't be seen as a job.Maintain good relations with members by providing high level of service standards with a "people-first" attitude.The ability...


  • Downtown Core, Singapore PARKROYAL COLLECTION Marina Bay, Singapore Full time $45,000 - $55,000 per year

    Duties & Responsibilities:Serve as the main point of contact for VIP guests and ensure that other departments are fully briefed on VIP Guest requirements and movement.Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.Maintain current knowledge of hotel products, services, pricing and special...


  • Downtown Core, Singapore QT Singapore Full time $30,000 - $60,000 per year

    Are you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?Do you dream of an ever changing, fast paced team environment where you get coaching and...

  • Public Relations Manager

    43 minutes ago


    Downtown Core, Singapore Ant Group Full time

    Introduction: Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial...

  • Venue Manager

    6 days ago


    Downtown Core, Singapore QT Singapore Full time $60,000 - $80,000 per year

    The Scope:The Venue Manager oversee evening operations of the Lobby Bar, ensuring service excellence, guest satisfaction, and adherence to brand standards, financial discipline, and team development. Serve as the key link between management and staff.Job Responsibilities:Leadership & BehaviourLead by example: professional, calm, positive, and solution...

  • Restaurant Manager

    1 week ago


    Downtown Core, Singapore OUE RESTAURANTS PTE. LTD. Full time

    **Job Description & Requirements** Restaurant Manager will be hired to supervise the entire Front of House operations. This individual is the bridge between the Front of House and Back of House team. He/she will be overall responsible for the service in the Restaurant during operational and non-operational hours. The Restaurant Manager will establish...


  • Downtown Core, Singapore QT Singapore Full time $40,000 - $80,000 per year

    The Assistant Café Manager plays a key role in supporting the Restaurant Manager to ensure the smooth daily operations of the hotel café. This includes supervising staff, managing shift schedules, overseeing barista performance, and maintaining product quality and hygiene standards. The role is hands-on, requiring active floor presence to uphold service...


  • Downtown Core, Singapore VUE Full time

    COMPANY DESCRIPTION Located on the penthouse of OUE Bayfront on Collyer Quay, VUE presents a chef-driven menu that emphasises binchtan-grilled specialities at the heart of its cuisine offerings, complemented by a versatile selection of wines. VUE is also home to Singapore's first rooftop spritz bar, further setting itself apart from other dining destinations...

  • Senior Executive

    1 week ago


    Downtown Core, Singapore SabNewCo Pte. Ltd. Full time

    SabNewCo Pte. Ltd. is a wholly owned entity of SGX-listed Sabana Industrial REIT. SabNewCo will soon assume the role of the new internalised manager of Sabana Industrial REIT. We are seeking a **Senior Executive/Assistant Manager**for the Investor Relations Team. Be part of a new and exciting team that shapes investors' perception, fosters trust, and builds...


  • Downtown Core, Singapore Alice Boulangerie Full time

    ** No split shift** ** 5 days work week** ** Fun working environment** ** Great career advancement** **Responsibilities**: - Opening, prepare and set up for shop opening - Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times - Serve food and beverages to guests making recommendations if needed - Adhere to all...