Customer Service Executive
7 days ago
**Responsibilities of Customer Service Executive**:
The customer service manager focuses on the client's needs and requirements and ensures that they are being fulfilled. He/she implements various strategies that will help in improving the Restaurant facilities that will eventually lead to an increasing number of customers. He/she makes sure that effective guest strategies are designed so that exceptional services can be provided to the customer. To get a better understanding, here is a detailed description of the key responsibilities that need to be performed by a guest service manager:
- To ensure that the guests are being escorted properly and that they have been directed to the requested table.
- To manage and adjust the labor and staff requirements so that all the daily activities are executed in an appropriate manner
- To oversee and assist the staff members in providing better customer service and to resolve the customer complaints as well as attend to their special requests
- To keep a track of the inventory supplies and make requisitions according to the requirements, to keep updated reports on the relevant issue's so that it can be presented during the meetings or whenever requested
- To keep tabs on the availability of the staff members, especially during the peak season and make subsequent arrangements for hiring the new staff members and training them according to the requirements
- he/she constantly interacts with the customer so that he/she is well updated on what exactly are the expectations of the incoming customer's request and demands during peak period.
- He/she also becomes aware of the issues faced by the customers and makes sure that better solutions are offered to them.
- he/she is responsible for taking care of the guests and providing them with the best customer service to ensure that they remain content and satisfied.
-
Customer Service Officer
7 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Executive
2 weeks ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...
-
Customer Service Admin Executive
5 days ago
Singapore Richdale International Executive Search Full timeAble to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...
-
Customer Service Executive
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time $30,000 - $40,000 per yearJob Title: Customer Service Executive - BYD/Denza 5.5days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Assist in booking appointments for customers.Troubleshoot and resolve customer issues and complaints in a timely manner.Coordinate with internal departments, including...
-
Customer Operations Maestro — Scale
5 days ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
-
Customer Service Specialist
7 days ago
Singapore DN & Associates Executive Search Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...
-
Customer Service
2 weeks ago
Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time**Job Description / 职责描述:**: - Minimum GCE 'O' Level / Diploma in Business, Retail, or related field - At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role - Able to identify and describe common watch issues (e.g., timekeeping problems, water...
-
Customer Service Executive
1 week ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Executive - BYD/Denza 5.5 days works week** **Location**:Ubi **Key Responsibilities**: - Assist in booking appointments for customers. - Troubleshoot and resolve customer issues and complaints in a timely manner. - Coordinate with internal departments, including sales, marketing, and technical support, to address customer...
-
Customer Service Officer
7 days ago
Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time**Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...
-
Customer Service Specialist
7 days ago
Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full timeOur client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team! This role would require you to process orders and communicate with customers. As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available...