Full-time / Part-time Service Crew

**Don't like boring workdays? Yeah, neither do we.**

**At The Black Hole Group, we're all about sizzling food and sizzling workplace vibes. Above all, we’re fun, and it's never a dull day at work**

**And guess what? We're** **on the lookout** **for a Full-Time & Part-Time Service Crew to join our team. If you’d like to work with the likes of those with culinary and front of house experience at Michelin star restaurants, read on.**

**Are you passionate about creating exceptional dining experiences? As a Service Crew Member at The Black Hole Group, you will be the heart and soul of our dining establishment, ensuring our guests are welcomed, served, and delighted with every visit.**
- **Some perks**:_

**Medical**:Annual medical coverage of up to $200
**Dental**: Annual dental coverage of up to $100
**Staff Meals**: Meals can be claimed at any concept for up to $20

**No Split Shifts**: We don’t have midday outlet closures.
**Sales Incentives**: Entity-based monthly sales incentives programme

**Transport Allowance**:Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders
**Training Allowance**:Annual training allowance of $500
**Referral Bonus**: Referral bonus of up to $1,200
**Friends & Family Discount**: 20% discount extended to friends & family

**Maternity leave**: 16-weeks (given the child is Singaporean)
**Paternity Leave (non-Singaporeans)**: 1-week paternity leave
**Baby Bonus**: A token amount of $300 per child
**Birthday Perks**: 1-day birthday leave with TBHG dining vouchers
**Partner Discounts**:Corporate discounts with our partners
**Overseas Cohesion**: Once a year team bonding overseas
**Mentorship Programme**: Offered to all Full-time employees for personal or professional growth

**What You’ll Do**:

- **Customer Delight**: Spread warmth and hospitality, making our guests feel like cherished friends. Your friendly demeanour and attentive service will create unforgettable moments.
- **Efficiency in Action**: Handle customer reservations, orders, payments, and requests with speed and accuracy. Your efficiency ensures a seamless dining experience for every guest. Maintain familiarity with menu items, plating, and brand information to answer customer’s questions and give recommendations.
- **Team Harmony**: Collaborate with fellow crew members and kitchen staff, creating a harmonious working environment that reflects in our service quality.
- **Adhere to guidelines**:Understand and adhere to proper food handling, food safety, and sanitation standards during food preparation, service, and clean up. Ensure proper uniform, punctuality, and grooming are according to company policy and standard.
- **Beverage Preparation**: Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages. Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning and troubleshooting.

**What You Bring**:

- **Passion for Hospitality**: Your genuine enthusiasm for making people happy shines through in your interactions and you believe good customer service lies in your communication skills.
- **Positive Energy**:Your cheerful attitude and optimism are contagious, enhancing the overall atmosphere of our restaurant.
- **Good Composure**:Ability to remain composed and work under pressure - specifically during busy dining periods, while multitasking and ensuring an eye for details.
- **Commitment to working hours**: You understand that F&B can be demanding and you may need to work overtime, on special events, weekends and Public Holidays when extra help is needed.

**Why Us**:

- **Culture Matters**: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
- **Training and Growth**: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
- **Employee Benefits**: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
- **Team Appreciation**: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

**Are you ready to get sucked in? Get in touch with us**

**Job Types**: Full-time, Part-time

**Salary**: Up to $15.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Parental leave
- Professional development

Schedule:

- Day shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Signing bonus

Work Location: In person