
Gym Associate
5 days ago
**ROLE & RESPONSIBILITIES**
**Responsibilities includes**:
- Regular meet and greets customers throughout the facility, provide assistance and advice on enquiry
- Ensuring gym floor are kept tidy and clean during staffed hours
- Tours of the facility and closing of prospects using sales handbook
- Occasional sales outreach in key locations near the facility
- Induction and demonstrating safe use of equipment (requires physical exertion).
- Perform opening / closing duties with detailed handover
- Answer all incoming calls,/messages handle guest feedback & inquiry professionally, take
- ownership of the issues/enquiries and direct accordingly.
- Assist queries of membership, terms and conditions, operations, complaints to standard company policies and procedures.
- Administrate the membership database using a designated management system, recording all necessary information and report to management
**Requirements**:
- A high degree of autonomy and initiative
- Outgoing and excellent interpersonal skills
- Basic proficiency in Microsoft office (computer provided)
- Five 8 hour flexible shift work week (includes some weekends & public holidays)
- Fitness certification is not necessary but a bonus
- Up to date CPR certification
**We will train you on**
- Safe and effective equipment usage
- Membership management systems
- Social media business accounts management
- Basic equipment maintenance
- Body composition analysis and interpretation
- Sales techniques
Salary excludes additional sales bonus.
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