E-commerce Assistant
3 days ago
**E-Commerce Operations and Fulfilment**
- In-charge of online order fulfilment; involves physical extraction, quality control and packing of orders
- Coordinate order processing, delivery and returns of customers’ orders across e-Commerce platforms & marketplaces
- Responsible for scheduling of delivery/pick-ups with 3rd party delivery vendors
- Monitor & manage inventory level to ensure healthy stock levels to meet sales forecast
- Coordinate with customer service on fulfilling products returns and exchanges
- Recording of daily sales in all platforms
- Process daily closing of sales in the system
- To coordinate with store managers to fulfil orders
- To coordinate with logistic to ensure deliveries are on time
- May require to travel to stores to collect products for urgent fulfilment
- May require to deliver to customer’s urgent exchanges and deliveries
**Administrative**
- Prepare e-Commerce reports as and when required
**Requirements**:
- Diploma in Marketing/Digital Marketing/E-Commerce or equivalent
- Minimum 1 years of relevant experience in the handling of e-commerce platform (Shopee, Lazada, Shopify)
- Able to work independently and adhere to deadlines
- Good interpersonal and communication skills
- Attention to details and accuracy
- Proficiency in Microsoft Office (Excel, PowerPoint and Word)
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