Front Desk Officer
1 week ago
**Main Responsibilities**:
- Book appointments, process payments and issue invoices
- Maintain cleanliness and appearance of the clinic’s reception and other related areas
- Ensure continuous operation of the clinic and stock-taking
- Respond to, resolve and/or escalate issues as required (claims, schedule conflicts, last minute cancelations)
- Acquire strong working knowledge of the organisation’s services and staff members
- Work closely together with colleagues to ensure the best experience for patients
- Other ad hoc tasks as assigned by the Clinical Directors
**Requirements**:
- Possess great customer service skills, is dynamic, self-driven, professional and reliable
- Excellent communication skills, well versed in written and spoken English and Chinese
- Ability to work in a dynamic environment and multi-task
- Able to work 5.5 days per week
**Benefits**
- Friendly work environment
- Convenient location
Pay: $2,200.00 - $2,300.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Early shift
- Weekend availability
Work Location: In person
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