IT Associate Director

Our Client is an established company.y in Singapore, who is seeking to recruit an IT Associate Director, (Enterprise Billing Systems).

**IT Associate Director (Enterprise Billing Systems)**
- Application support & operations (including usage, billing, bill formatting, payments, journaling)
- Leadership
- Develops, directs, coaches, mentors and aligns/reinforces team members with the mission, vision, values and goals
- Fosters commitment, team spirit, pride and trust
- Able to communicate and socialise agenda effectively with senior management
- Consulting
- Uses professional knowledge, experience and technical expertise to respond to questions and facilitate problem-solving
- Advises, influences, and guides internal stakeholder, customers and business partners
- Delivery
- Accountable for quality, on-time and on-budget delivery
- Relationship Management
- Strategic vendor management, business, IT and provider alignment, executive ownership
- Maintains and builds alliances with recognised experts and with decision makers
- Partners with a wide circle of contacts, often globally, involving them in generating mutually beneficial long-term opportunities and in negotiating for win-win outcomes
- Represents the organisation on strategic issues impacting multiple organisations, the community and the professional field
- Financials
- Design and implement controls and governance processes (financial, risk, issues, and change) to manage operations
- Maintain/maximise commercial advantages and minimise risks
- Change Enabler
- Identifies and acts on opportunities for continuous improvement
- Encourages prudent risk taking, exploration of alternative approaches and organisational learning
- Demonstrates personal commitment by “walking the talk”
- Mobilises others to support change through times of stress and uncertainty
- People Management & Team Development
- Develop and grow a high-performance culture
- Open and regular feedback on development plans with the team
- Performance of team

**Skills for Success**
- Tertiary education with Degree in Computer Science, IT, software or computer engineering fields or equivalent
- Technical and project management certification, e.g. PMP, ITIL, TOGAF
- Experience with billing systems would be advantageous
- Managed delivery teams of more than 50 staffs
- Strong experience in managing multiple business stakeholders and vendors.
- Strong commercial background
- Effective at communicating and influencing at senior management and executive level
- Strong understanding of industry standards
- Experience in delivery in a complex and high
- pressure environment
- Strong customer focus with a commitment to delivery of quality services
- Strong financial and vendor management experience with successful track record of driving to an outcome
- Knowledge of Enterprise systems, technical and engineering concepts as well as business operations and processes.
- Ability to keep abreast of the new technologies with a view of implementing them to increase productivity and efficiency of the organisation.
- Demonstrable background in the design, implementation, measurement and tracking of operational key performance indicators
- Detailed understanding of the end-to-end software lifecycle, operational and support procedures and processes
- Proven track record of conceptual / strategic thinking ability
- Possess excellent communication, collaboration, presenting and influencing skills, particularly in liaison with internal & external service providers and senior leadership.
- Display leadership in action - self-directed and motivated; able to influence team to achieve project
- Willing to go the extra mile or take on additional scope where needed or situation is critical.

JJ Consulting Services

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