Site Service Supervisor

7 days ago

Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

**Location**:Bukit Batok Cresent

**Working Hours**:Monday - Friday (8.30am - 5.30pm), office based

**Key Responsibilities**:

- **Team Leadership & Development**:Support the Site Manager in manpower planning, organize, lead, motivate, mentor, and develop a professional team of Service Operations engineers.
- **Operational Oversight**:Manage all service activities to ensure smooth, efficient, and productive daily operations.
- **Customer Engagement**:Communicate effectively with customers, respond to complaints, and take appropriate action to ensure positive customer experiences and satisfaction.
- **Technical Service & Maintenance**:Perform and instruct on abatement system (scrubber) PM service, including activated charcoal and catalyst replacement on site. Provide corrective maintenance (CM) and troubleshooting. Conduct equipment installation, on-site refurbishment, and retrofit tasks.
- **Technical Competency & Compliance**:Develop high technical competency within the team on company equipment servicing and troubleshooting. Monitor field service works to ensure compliance with company and customer site policies & procedures.
- **Reporting**:Report all issues related to customer claims. Prepare daily and monthly reports for the Site Manager and provide service reports for assigned tasks.
- **Safety**:Ensure and comply with all healthy and safe work procedures.

**Requirements**:

- Minimum Higher Nitec or Diploma in Engineering.
- At least 2-3 years of relevant experience in maintaining machine operations.
- Fluent in written and spoken English. Responsible, independent, and possess excellent customer service skills.
- General knowledge of basic unit systems, mechanical systems, and chemical terminology. Knowledge of machinery codes, standards, and rules is preferred.

**Remuneration & Benefits**:

- **Basic Salary**:SGD 2,500 - 3,200
- **Allowances**:Transport (SGD 150), Attendance (SGD 200), Phone (SGD 25), Position (SGD 150), Standby (SGD 250 after 3 months confirmation).
- **Additional Benefits**:AWS (1-month basic), Variable bonuses, Quarterly Sales Part Incentive (after 6 months confirmation), Yearly Medical Encashment, Yearly Increment.

**HOW TO APPLY**:
We would like to invite interested applicants to click on the “APPLY NOW” button

Allison Ng Kim Lian

Registration no. R1986496EA

License: 12C6253

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