Area Supervisor
3 days ago
3 years exp
**Roles & Responsibilities**
- Oversee and manage all cleaning related activities at various customer sites. Experience in managing a large cleaning crew.
- Manage and monitor site cleaning duties, coordinate work activities and operations, including site inspection, sanitation, statutory compliance and on-site safety, WSH policy and guidelines
- Responsible for the upkeep of equipment and machinery
- Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery
- Recommend and execute operation plans to improve work processes and service quality
- Serve as liaison between Supervisors and Clients to meet quality service delivery. Ensuring clients and customers feedback are attended promptly and meeting or exceeding their expectation
- Managing resources, work procedures, cleaning operations and attend to work incidents
- Compile, collate and analyse data and reports to enhance operational effectiveness and improve efficiency
- Plan and implement work schedule and manage manpower deployment
- Assist in the hiring, on-boarding and training of new employee
- Perform quality, service, and safety audit
- Handle employees work concerns and issues
- Provide corrective action recommendations on areas that need improvement
- Maintain detailed records of periodical work done
- Provide direct supervision to supervisors in maintaining cleanliness and sanitation of the assigned sites
GENERAL CLEANING SERVICES (INCLUDING CLEANING OF PUBLIC AREAS,
OFFICES AND FACTORIES) EXCEPT HOUSEHOLD CLEANING
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