Field Service Spec Ii

3 days ago

Singapore Welbilt Full time

Interact with customers and translate their needs into product/system specific settings within machine boundaries.
- Create, validate and release customer specific settings, parameters and recipes.
- Perform product presentations for customer, reach sign-off and acceptance of developed product
- Ensure that customers and service partners are provided with excellent technical support and advice on Crem products and services.
- Lead investigations and problem-solving activities for customers' problems and ensuring timely and high-quality communication to customers. This involves attending service calls in the field and supporting service repairs.
- Ensure a professional handling of customer complaints and incidents according to set procedures.
- Responsible to develop, implement and maintain service management system, auditing of service partners and perform effective warranty administration of Crem products.
- Planning and follow up of training plans for service partners and customers.
- Involvement in the development process (C2C) necessary when required
- Develop, implement and maintain technical support programs for service partners and customers.
- Produce written statements to customers such as service bulletins and communicate such when required.
- Provide failure analysis of technical and product issues to engineering, product management and related departments.
- Support in yearly budget preparation for the Crem business on the assigned markets.
- Ensure good execution & coordination of installations, preventive maintenance, service orders and help desk activities.
- Prepare required material for technical matters as part of customer meetings to support sales

**Job Requirement**:

- Fluent English communication skill in written & oral
- ERP System knowledge
- Dynamic and possess with service orientated mindset, hands-on ability to fix issues
- Presentation skills
- The ability to work independently on multiple projects in a fast-paced environment is required.
- High level of attention to details and accuracy of work required
- Experience beverage and refrigeration equipment

  • Power Generation Field Service Technician

    5 days ago

    Singapore Cummins Asia Pacific Full time

    Power Generation Field Service Technician - Level II Join us to apply for the Power Generation Field Service Technician - Level II role at Cummins Asia Pacific . We are seeking a talented Power Generation Field Service Technician – Level II to join our team based in Tuas, Singapore. This onsite role reports to the Service Operations Manager and involves...

  • Power Generation Field Technician II — Onsite Diagnostics

    1 week ago

    Singapore Cummins Inc. Full time

    A global power solutions company is seeking a Power Generation Field Service Technician – Level II in Singapore. This onsite role involves diagnosing and repairing generators on-site while ensuring customer satisfaction through excellent service. The ideal candidate has a vocational diploma, relevant electrical certification, and experience in field...

  • Field Service Engineer I

    7 days ago

    Singapore Kohler Full time

    Reporting to The Field Service Engineer II / Manager - Kohler UPS, the engineer is to work within the service team to provide post-sales service support to customers through maintenance and 24X7 service call support and assist the Sales Team with day-to-day pre-sales support. **SPECIFIC RESPONSIBILITIES** - To conduct workshop and field repair of the...

  • Power Generation Field Service Technician

    2 weeks ago

    Singapore Cummins Inc. Full time

    DESCRIPTION Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better. Thank you for...

  • Field Application Spec

    1 week ago

    Singapore Bio-Rad Laboratories Full time

    OverviewThe primary purpose of the Field Applications Specialist is to support CDG sales, marketing and operations teams in pre-sales presentations, demonstrations and post-sales support to SEA distributors and direct customers to ensure customer satisfaction.How You'll Make an Impact:Application Training and Support Resolve complicated application issues...

  • Field Application Spec

    2 weeks ago

    Singapore Bio-Rad Laboratories Full time

    Overview: The primary purpose of the Field Applications Specialist is to support CDG sales, marketing and operations teams in pre-sales presentations, demonstrations and post-sales support to SEA distributors and direct customers to ensure customer satisfaction. **How You’ll Make an Impact**: **Application Training and Support** - Have a logical...

  • Power Generation Field Service Technician

    1 week ago

    Singapore Cummins Inc. Full time

    **DESCRIPTION** Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even...

  • Distrib Customer Care Spec

    1 week ago

    Singapore UPS Full time

    Join to apply for the Distrib Customer Care Spec role at UPS Get AI-powered advice on this job and more exclusive features. Overview The Client Relationship Manager is responsible for the daily high-quality management of client relationships and the timely execution of all client deliverables. Responsibilities Operate as the point of contact for assigned...

  • Distrib Customer Care Spec

    1 week ago

    Singapore UPS Full time

    Overview Join to apply for the Distrib Customer Care Spec role at UPS Note: This description consolidates the core responsibilities and requirements for the role. Other content, including job cards and promotional text, has been removed for clarity. Responsibilities Operate as the point of contact for assigned customers. The customers will have specific...

  • Field Service Engineer

    1 week ago

    Singapore G AND B SERVICE PTE. LTD. Full time

    A Field Service Engineer demonstrates and applies a broad knowledge of fundamental concepts, practices, and procedures of particular area of specialization. The position reports to Site Manager/ Lead Engineer on onsite/project base activities. Responsible for on-site installation, initial testing, operation, maintenance, repair, troubleshooting of customer...