Technical Officer

SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed.

We are looking out for self-motivated, dynamic and talented individuals to join our growing team. If you are keen to uphold world-class grid reliability and drive a sustainable future for all, join us and make your mark in the energy industry today

**What You'll Do**:

- Perform meter accuracy tests and Current Transformer (CT) testing using automated test systems
- Plan and schedule meter testing and metering equipment maintenance program to ensure KPIs are met.
- Perform physical and meter accuracy evaluation for meter tenders in accordance with technical specifications and relevant IEC standard.
- Manage and delegate tasks / roster duties to a group of technicians for daily operations in accordance to IEC 17025.
- Familiarise with standard operational procedures (SOPs) for meter test lab activities and perform competency assessments and regular checks to ensure compliance.
- Prepare training materials and conduct technical training assessment for technicians to ensure the skills competency of each authorized persons for the test equipment in the lab are kept up-to-date.
- Perform first level triage on equipment issues / faults and work with equipment suppliers on timely resolution.
- Implement and be accountable for quality control measures as per the quality management system framework under IEC 17025.
- Responsible for and achieve continuous work improvement processes to increase efficiency and streamline daily operations.
- Collate statistics and perform analysis to draw up recommendations to improve meter quality and/or operating processes in the electricity meter test laboratory.
- Perform failure analysis on returned meters and prepare investigation reports for internal / external stakeholders.
- Monitor and track inventory movements so as to come up with forecast schedules for weekly production outputs (meter test) to meet usage rates from field teams.
- Strong in documentation and procedural write-ups for the purposes of SAC-SINGLAS surveillance audits, internal and external audits, internal documentation etc.
- Perform procurement for the purposes of purchases for material and services required by electricity meter test laboratory.
- Document and record meter returns for disposal purposes.
- Update and maintain software and system inventory used in the laboratory.
- Update and maintain records for RMA meter process and liaise with vendors and meters store for meter return logistic

**What You'll Need**:

- Possess background in electrical discipline; related hands-on experience would be preferred
- Possess positive learning attitude and excellent customer service mindset
- Can commit to perform work after office hours and/or public holidays when required
- Experience in past customer service / field support roles would be an advantage
- Possession of mínimal Class 3 driving license with no past records of traffic offences
- Able to demonstrate leadership / man-management skills

Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.

LI-DNI