
Supply Chain Analyst
2 days ago
We are hiring Supply Chain Analyst for a Social Media client on a yearly renewable contract role. The team is dedicated to fulfilling all internal end-user IT needs by building integrated, scalable, and robust processes and systems that manage planning and inventory life cycle.
**What you’ll do**:
- Provide Tier 1 on-call support for Supply Chain tooling bugs to triage and troubleshoot.
- Escalate Tier 2 issues to engineering and other teams for resolution.
- Monitor dashboards to extract data, and report on tooling health; Proactively flag risks and trending issues to the core team.
- Create and maintain tooling manuals (workflows, tagging, setup requirements, and troubleshooting guide).
- Front business team for enhancement requirements - understand business problems, validate impact metrics, and propose for prioritization.
- Value streaming as a process, identify opportunities for improvement, and develop solutions for simple problems.
- Monitor and report status of enhancement implementation.
- Self-manage on project deliverables to coordinate User Acceptance Testing (UAT), debugging, and provide status updates.
- Create and maintain process/training documentation (update WIKI).
- Assist with global process/tooling rollout.
**What you’ll need**:
- 4 - 6 years of experience in Supply Chain, in the areas of order management, warehouse operation, transport management
- Data analysis skills
- Problem-solving skills
- Basic project management, experience in user acceptance testing
- Experience working with cross-functional partners.
- Experience in writing SOP/training guide.
CEI No: R1659595 / EA No: 07C3147
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