Executive - Return and Claims
2 weeks ago
**REQUIREMENTS**:
- At least 2 years experience working in a supply chain/logistics-related role
- Experience using the logistics management system
- Strong interpersonal and communication skills
- Attention to detail, strong analytical and time management skills
**JOB SCOPE**:
- Manage parts return process, including CORE, Claim, and PSL parts.
- Handle the delivery discrepancy disputes (NCP cases) from vendor returns
- Handle return inquiries from customers, vendors and internal teams in a professional and timely manner
- Steer the battery core management process and liaise with HQ for necessary actions
- Prepare KPI analysis & evaluation and provide management reports
- Ensure process documents and records of the responsible areas for quality audit
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