Junior Analyst, Onboarding

1 day ago


Singapore Prive Technologies Full time

**About Prive**

Privé Technologies is one of the first and fastest-growing FinTech companies based in Hong Kong, with multiple offices in Asia and Europe. Our core offering is an innovative wealth management platform, which is seen by many as a disruptive force in the industry.

Our current clients include financial institutions like External Asset Managers, Family Offices, and Private Banks in Europe and Asia. Privé has been recognized in the Top 50 Financial IT Pathfinder 2016/2017 Global Rankings. Privé was also most recently a FinTech winner in the 2017 Hong Kong ICT Awards and was selected as the winner of consecutive Asian Private Banker Technology Awards in 2015 and 2016. Privé also went on to be awarded as a finalist in the Accenture Program.

**About the Team**

The Client Services & Onboarding team plays a vital role in forging enduring relationships with Prive’s customers by providing a seamless onboarding experience and reliable client support to them. We are a small, close-knit, and dynamic team rooted in an agile and hard-working mindset.

**Responsibilities**
- Work closely with the Project Manager and Client to gather client onboarding requirements
- Ensure user accounts are created and managed in accordance with Prive’s user access security guidelines
- Provide onsite/offsite client support as part of the client onboarding process
- Work closely with Sales and Developers to document business and functional requirements for client-driven technical change requests relating to user account management
- Assist the Head of Client Services & Onboarding in improving efficiency, control, and user experience of the user account management and platform configuration capabilities through infrastructural upgrades and implementation of standard operating procedures.
- Should be able to work or be on standby on Saturdays and Public Holidays on an as-needed basis

**Qualification**
- Bachelor's degree in Finance, Business, Computer Science, or a related field
- Fresh graduates are welcome to apply
- Must be fluent in English and has the ability to communicate with the global team.
- Fluency in Mandarin (Traditional Chinese), German, Thai or Korean is an advantage
- Proficient in Microsoft Excel or other data analysis tools
- Great attention to detail and ability to work with large data sets
- Problem solver with strong analytical skills
- Highly organized, ability to multitask, and excellent time management skills
- A self-motivated individual, able to deliver with mínimal supervision, whilst working effectively in a team



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