Senior Regulatory Change Services Consultant, Cloud

5 days ago


Singapore ADENZA SINGAPORE PTE. LTD. Full time

**Division Overview**
Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

**Team and Role Overview**
This position is an opportunity to join a world-leading organisation specializing in the regulatory and capital markets sector of the financial services industry

**Responsibilities**:

- Analyse financial regulatory requirements and their impact on our clients
- Help client to interpret regulatory requirements, and map their internal data to required mapping requirement logic
- Find alternative solutions for software defects and propose technical enhancements to resolve customer problems and configure environments whenever required
- Participate in the evaluation of technical enhancements and effectively document technical issues
- Write and maintain documentation to describe developments, logic, coding, testing, changes, and corrections
- Drive product upgrade delivery planning with clients. Work collaboratively with clients and internal teams to provide insight on regulatory/internal axiom release timelines to help clients manage the solution upgrade deployment and testing timelines.
- Understand, analyze, plan, create, test, and deliver new custom reports as per client request
- Participate in the creation of new automated regression testing solutions in AxiomSL’s ControllerView® platform to improve customer satisfaction and product upgrade effectiveness/efficiency
- Create, test, and deliver hotfixes. Request product fixes from the internal product team
- Maintain ownership/accountability for open tickets. Track progress and effort required for each product upgrade and change request on Jira/Service Desk portal. Keep tickets updated with test evidence and artifacts
- Provide weekly updates to management
- Ensure assigned tasks are moving forward through the process flow and escalate issues to management when necessary
- Mentor and train new/junior team members

**Skills And Requirements**:

- M.S./B.S. in technology is preferred or a similar level of education in finance, or accounting with a demonstrable interest in technology will be entertained
- 5-8 years of relevant work experience in FINTECH, Consultancy, or Financial Institutions with a preference for exposure to regulatory reporting
- Good understanding of financial markets and associated regulatory obligations
- Strong database/SQL knowledge
- Proficiency in Microsoft Excel
- Knowledge of scheduling tools (Control M, Autosys, etc)
- Knowledge of XML and good experience in Java
- Knowledge of SED/AWK/PERL
- AxiomSL CV9 or CV10 experience is preferred but not essential
- Strong relationship-building skills with both internal and external stakeholders
- Effective communication skills
- Motivated to learn independently
- English and other language are desirable
- Must be authorized to work in the location of the proposed job location

**More About Us**:
**Our office**
Adenza Singapore is located at 18 Robinson Road. Our location is remarkably convenient, just a few steps away from the Raffles Place MRT station and several bus stops. You can find plenty of food options for your lunch break near the office, and for after work, we are only minutes away from Boat Quay and Marina Bay. The office has conference rooms and a well-equipped common pantry with coffee, tea, and snacks.

**Why Apply**

Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza’s employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.

**Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.
**About Adenza**:
Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud. We enable the world’s largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management an



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