Branch Manager

2 hours ago

Singapore Big Corridor Sdn Bhd Full time

**Job Title: Branch Manager**

**Reporting Line: Area Sales Manager**

**Role Overview**:
The Branch Manager is responsible to support the Area Sales Manager on overall business results, sales budget, operational excellence as well as continued sales growth for the assigned branch. He/She is also required to support the whole team on operational scope and foster a positive environment according to Porcelain’s operational standards.

**Responsibilities & Duties**:

- Oversee the activities and performance of the branch(s) assigned and executing business continuity plan when necessary
- Ensure the success of business results and sales budget by proposing a business plan to the Sales & Operations Manager
- Monitor and ensure ratings for Daily Client Satisfaction Survey (DCSS) and Net Promoter Score (NPS) meets KPI
- Timely submission of rosters, sales, and operation reports
- Involve in the planning and execution of all marketing and tactical promotion mechanics
- Support and coordinate with marketing on lead generation.
- Lead and manage monthly target setting for each therapist
- Manage customers package plans by working closely with Client Relations and Customer Success team
- Coach & lead the sales teams on Porcelain selling methods and tools
- Resolve, track, and monitor customer feedback and complains
- Maintaining the store standard through monthly store audit, identifying, and solving areas of improvement.
- Lead and responsible for store audit and inventory checks
- Regular staff performance evaluation and identify performance gaps
- Developing sales team through motivation, counselling, and meeting to the standard of Porcelain Treatments and Product knowledge
- Recognise employee achievements and encouraging excellence in the work environment
- Coordinate trainings when there is new product and treatment offerings
- Interact with customers on a regular basis to ensure satisfaction and gain useful feedback

**Job Requirements**:

- Minimum 6 years of experience in Beauty/Spa industry and experience managing a team
- Sales experience is an added advantage
- Digitally proficient and MS Office Application (Words, Excel & PowerPoint)
- Strong communication and interpersonal skills
- High-level of initiative and service orientation
- Team player with positive attitude and pleasant disposition

**Salary**: $3,000.00 - $3,600.00 per month

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- team management: 6 years (preferred)
- Beauty/Spa: 6 years (preferred)
- Retail sales: 6 years (preferred)

Work Location: One location

  • Branch General Manager

    2 hours ago

    Singapore TAISHIN INTERNATIONAL BANK CO., LTD. SINGAPORE BRANCH Full time

    Job Responsibilities 1) Maintain and compliance with the criteria for the appointment set out in the MAS Notice 622A at all time. 2) Lead, direct and control the activities of the Branch, profit centre and all the operations of the organisation. Responsible for the management and conduct of the business of the Branch. 3) Establish and oversee budgets,...

  • Branch Manager, Branch Management

    2 weeks ago

    Singapore OCBC Full time

    Overview Join to apply for the Branch Manager, Branch Management - AVP role at OCBC Join to apply for the Branch Manager, Branch Management - AVP role at OCBC Who We Are As Singapore's longest established

  • Branch Manager/assistant Manager

    2 hours ago

    Singapore LUNGTEH SHIPBUILDING CO., LTD. SINGAPORE BRANCH Full time

    Responsible in managing branch personnel duties and responsibilities Responsibile in budget control and management Manage boat maintenance schedule, troubleshooting, able to read boat drawing as well as evaluation of boat repair works Lead team to acheieve productivity Manage staff roaster and ensure adequate manpower deployment and smooth running of...

  • Branch Manager

    1 week ago

    Singapore BTI EXECUTIVE SEARCH PTE. LTD. Full time

    **Key Responsibilities for Branch Manager: - Management of branch sales, service, and staff and operation management - Execute planning and budgeting to achieve annual branch goals - Monitor performance to meet branch metrics and enhance customer satisfaction - Oversee branch controls, compliance, and risk management - Identify training needs and develop...

  • Branch Manager

    1 week ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Job Summary: The Branch Manager is responsible for leading the branch to achieve financial and strategic objectives. This includes driving revenue growth, enhancing operational efficiency, delivering excellent client experiences, expanding the affluent customer base, and developing a team of capable financial advisors. The Branch Manager will play a critical...

  • Branch Manager

    2 weeks ago

    Singapore Cultivar Staffing & Search Full time

    Our client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. They are looking for a Branch Manager to join their team. Responsibilities Oversee the branch's financial performance, including budgeting, forecasting, and ensuring profitability. Connect operational activities with...

  • Branch Manager

    2 days ago

    Singapore French Chamber of Commerce in Singapore, The Full time

    Roles & Responsibilities On behalf of one of its clients in the logistics sector, the French Chamber of Commerce is recruiting a Branch Manager . Our client, an international freight forwarding company, is establishing its Singapore branch and is looking for an experienced and dynamic Branch Manager to lead the setup and development of local operations. This...

  • Branch Manager

    2 weeks ago

    Singapore STRIP PTE. LTD. Full time

    3 years exp **Roles & Responsibilities** Manage and oversee the operation, cleanliness and maintenance of the outlets, ensuring it is in accordance with the company’s general policy on services by supervising and providing training to the team to achieve customer satisfaction and revenue target. - Understands and leads all branch functions; allocates...

  • Branch Manager

    1 week ago

    Singapore Cultivar Staffing & Search Full time

    Our client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. They are looking for a Branch Manager to join their team. Responsibilities Oversee the branch's financial performance, including budgeting, forecasting, and ensuring profitability. Connect operational activities with...

  • Branch Management Support Officer

    1 week ago

    Singapore VP BANK LTD SINGAPORE BRANCH Full time

    The primary task will be to support the head of the branch in the administration of front office operations. This includes but is not limited to the administration of operational work in credit solutions, wealth planning, investment counselling and business assurance - The responsibilities include a review of client profitability for all business segments,...