Vice President/ Director, Channels Product Manager

2 weeks ago

Singapore Sumitomo Mitsui Banking Corporation (SMBC) Full time

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

**Responsibilities**:
This position will be responsible for shaping the next-generation delivery channels, especially corporate internet banking. He/she will also support payments/collections, liabilities and liquidity management products and solutions on corporate delivery channels.

1. Product Development & Management
- Lead product definition, scope, Voice-of-customer, requirements gathering activities to deliver value-added channel products and solutions to clients
- Plan end-to-end implementation of new capabilities on new channels.
- Plan commercialization roadmap of new delivery channels solutions across Asia Pacific countries.
- Define the channels roadmap aligned with client needs, growth strategies, operational efficiencies and regulatory requirements.
- Domain expert with knowledge of channels design, UI/ UX, documentation, marketing collateral, process definition and conducting trainings.
- Formulate implementation and migration strategies for new channels products, as applicable

2. Stakeholder Collaboration
- Drive product capability definition for clients and internal teams by collaborating with cross functional teams across Head Office, Sales, Implementation, Service, Operations, and country stakeholders.

**Job Requirements**:

- Bachelor’s degree in Finance, Business, IT or related field.
- Minimum 8 years of experience in transaction banking, with experience in e-banking channels.
- Strong project management and problem-solving skills.
- Excellent communication for cross-functional and client interactions; customer-centric mindset with attention to detail.
- Experience in in Asia Pacific markets and knowledge of regulatory landscape

If you’re a passionate TB professional eager to make an impact, we welcome you to be part of our team. Help us shape the future of digital solutions across SMBC Global Transaction Banking Department, Asia Pacific

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