Business Operations Support Executive

1 week ago

Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time

**Executive Summary**

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, SBusiness Operations Support Executivemart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a **Business Operations Support Executive**in Singapore to support our client which is a top **global investment bank**.

In this role, you will primarily handle inter-affiliate outsourcing services requests, perform gap analysis and remediation efforts, and support broader business management functions. These include, but not limited to: workforce management, forecasting and budgeting, reporting and governance, strategic planning, global and regional coordination, senior management presentations, internal communications, and various ad-hoc tasks. Providing governance and driving decisions by effectively managing risk

**What you will do**
- Manage inter-affiliate outsourcing services requests, perform gap analysis, and remediation efforts
- Prepare routine metrics and management reports, as well as executive-level presentations
- Support workforce and workspace management
- Maintain governance and control routines
- Manage internal communications for the organization
- Handle administrative tasks related to SharePoint, shared drives, and team meetings
- Provide coverage for teammates during their absences (OOOs)
- Perform ad-hoc tasks and assignments as needed

**Your background**
- Bachelor’s degree required
- Minimum of 5-7 years of experience in business management and inter-affiliate outsourcing services; experience with business operations, management reporting, policy governance, workforce, and workspace management
- Advanced to expert-level proficiency in Microsoft Office, especially Excel and PowerPoint - must be skilled in using formulas, creating graphs, and manipulating data
- Proven ability to develop concise and impactful presentations for senior management
- Strong data analysis skills to drive insights and support recommendations; experiences in automating reports is a plus
- Excellence verbal and written communication skills, with the ability to convey complex information clearly across various levels of the organization
- Strong business acumen, particularly in supporting a technology organization
- Collaborative and team-oriented, with a passion for relationship building and supporting high-performing teams
- Demonstrated intellectual curiosity and a willingness to challenge the status quo
- Highly organized, efficient, and able to manage multiple priorities and deadlines without compromising attention to detail or accuracy
- Working knowledge of banking policies, programs and procedures

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