Associate Director, Tgs Business Partnering and Service Delivery

Job Description Summary

Job Description

We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us

Job Summary: The Associate Director, TGS Business Partnering and Service Delivery is responsible for driving the shaping of demand and delivering TGS solutions in the Greater Asia region. As a customer-centric IT Business Partner, this role will serve as a key point of contact for business leadership teams, ensuring that business stakeholders are proactively provided with strategic thought leadership and effective service delivery.

Key Responsibilities:

- Strategic Planning: Develop a deep understanding of the business acumen, economic competition landscape, and technologies within the Greater Asia region, including key driver goals, short
- and long-term roadmaps, and key personnel.
- Business Relationship: Establish and maintain value-adding, strategic partner relationships for the entire TGS function by working closely with senior management and business unit leaders. Act as the trusted advisor and advocate for the business stakeholders by proactively identifying opportunities for technology-enable business improvements.
- Team Leadership: Lead a team of business partners by fostering a culture of cross-functional collaboration, innovation, and continuous improvement to conduct analysis, prepare appropriate solution directions, and managing their priorities.
- Operational Excellence: Contribute to the BD Operational Excellence Agenda across Greater Asia using Kaizen methodology, identifying areas for improvement and optimization, leveraging technology to bring about efficiencies and effectiveness.
- Transformation: Drive digital and data transformation across the region by leveraging emerging technologies and best practices. This includes enterprise platforms such as ERP consolidation and delivering new commercial technology capabilities.
- Gathering and Analysis: Collaborate with business units to gather and analyze requirements for IT projects/initiatives and establish the business benefits. Translate business needs into technical requirements and ensure alignment with IT capabilities and resources.
- Solution Design and Implementation: Lead high-level design and implementation approach of IT solutions that address business challenges and opportunities. Work with internal IT teams or external vendors to deliver high-quality, cost-effective solutions on time and within budget.
- Change Management: Work with business stakeholders to drive change management efforts to ensure successful adoption and utilization of IT solutions across the organization. Provide guidance and support to business stakeholders throughout the implementation process.
- Risk Management and Compliance: Collaborate with IT security and compliance teams and Data Privacy to ensure that IT solutions comply with relevant regulations, standards, and best practices. Identify and mitigate potential risks to the organization's data, systems, and operations.
- Vendor Management: Manage relationships with IT vendors and service providers, ensuring that they deliver high-quality services and solutions that meet the needs of the business. Negotiate contracts and service agreements as needed.

Qualifications:

- Minimum of 15 years of proven experience in business partnering and service delivery in a consulting, technology and global services environment.
- Strong understanding of the economic landscape and technologies in the Greater Asia region, focused in the Commercial and Supply Domains in the MedTech/LifeSciences industry.
- Proven track record of successfully leading teams and managing complex IT projects and initiatives from concept to implementation, partnering with internal and external IT groups.
- Excellent strategic thinking and leadership skills, in a matrixed environment.
- Ability to collaborate effectively cross-functionally with intern