Kyc Analyst

**Details of the Team and Division**

The APAC KYC CB Business Support Unit (BSU), sits within CB & IB KYC Operations, is designed to act as a bridge between Corporate Bank and KYC Operations. The team provide KYC Business Management support for Corporate Bank in APAC, as well as advisory to the RMs/Business on matters regarding navigation of the Bank’s controls and governance vis-à-vis KYC. The team acts as a Front Office support function for the Corporate Bank Relationship Managers and wider business, in relations business related tasks connected to the Know Your Client (KYC) and Off-boarding processes within the bank. The function acts as a go-between the Front Office sales / relationship managers, the wider KYC Ops organization and other supporting functions within the bank.

**Your key responsibilities**
- Effective stakeholder management, facing off to the Corporate Bank APAC ExCo members & senior business leads
- Accurate maintenance of the client perimeter (Core clients & off-boards)
- Pre Off-boarding reviews / checks are preformed to avoid core clients being off-boarded
- Monitoring progression of Business related tasks for KYC Process (KYC Approvals / Account Activity Reviews) & ensure visibility to senior business leadership
- Drive projects and change initiates, to improve KYC, Client Perimeter and Off-board process for the Corporate Bank clients
- Represent business interests in forums related to KYC
- Analyze regional KYC production data from multiple sources ability to connect the dots between KYC Production/KPI adherence, data discrepancies and the impact it has on Business.
- Analysis and preparation of data for: Impact analysis, Business/ ACO management for KYC & reconciliation against golden sources
- Performing investigation on anomalies in our processes and errors that have occurred
- Supporting Business and process work streams within BSU function including risk identification and escalation.
- Being proficient in inventing and collapsing of processes or systems needed to implement improvement changes
- Sound knowledge and expertise in evaluating the implications of changes
- Communication Skills: Strong communication and interpersonal skills to interact with stakeholders across all tiers in the organization.
- Decision Making Capabilities: Able to assess inputs from stakeholders, analyze a situation and suggesting a right plan of action.

**Your skills and experience**
- Recognized university degree with professional experience within the financial services industry
- Excellent oral & written communication skills (English is a must) to interact with global and senior management teams.
- Good stakeholder management skills
- Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively.
- Ability to analyze complex problems, define solutions and drive implementation in a global arena
- Excellent teamwork spirit and possess positive working attitude - including working in teams located globally
- Work efficiently under pressure and manage workload with coming deadlines.
- Eye for detail, willingness to question current state practices and drive process efficiency
- Dynamic thinking and highly adaptable to constantly changing environment
- Ability to work with information/files receiving from multiple directions and able to identify actions / next steps based on complex / multi source data
- Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants, technical experts across the whole department and business users and with global teams.
- Data management/ analysis ability via utilizing Microsoft excel (Data analysis / pivot tables / power query) or other data analysis/management apps.
- Ability to use and create/be the site owner of our team Sharepoints/ shared drives, confidence in exploring and usage of the bank's internal platforms such as dbSurvey or licensed Qualtrics
- At least 5-6 years of working experience in the above