SOC Analyst

3 days ago

Kallang, Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:

- Responsible for working in a 24×7 IT Security Operation Centre (SOC) environment.
- Identification, quantifying and tracking of cyber security incidents
- Triage and management of information security events including, where necessary, participation in security incident management
- Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries for handling Incident Management
- Provide Incident Response (IR) support when analysis confirms actionable incident
- Security administration and auditing of privileged systems access
- Provide threat and vulnerability analysis as well as security advisory services
- Analyze and respond to previously undisclosed software and hardware vulnerabilities
- Investigate, document, and report on information security issues and emerging trends
- Integrate and share information with other analysts from other shift
- Assist Team Leads with reporting, projects, monthly SOC Reports specific to respective projects
- Review SOC Analyst ticket queue, review tickets, closure or reassignment as needed
- Maintaining and tracking all information security related documentation to ensure they remain relevant, appropriate and up to date
- Handle SOC incoming phone calls and triaging phone calls that are not related to monitoring
- Create daily Shift Handoff notes and summary and send to all shifts
- Other duties as assigned by Team Leads and/or Operations Manager
- Will float to cover various work schedules and perform monitoring duties as deemed required

**Projects**
- Implementation (New builds or migration) of security tools like SIEM, Firewall, UEBA, End Points, SOAR
- Configure and troubleshoot security infrastructure devices
- Device integration and content development inclusive of rules, reports, and custom parsers, playbooks
- Prepare and document project documents (Design, Administrative Guide, Operation Manual, UAT, etc)
- Manage fault rectification process, and troubleshoot hardware and software technical problem using a range of diagnostic utility tools
- Perform periodic preventive maintenance to relevant equipment
- Support relevant projects, initiatives or security activities such as security awareness program, security incident response with relevant teams.

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