Head of Business Operations

5 hours ago

Singapore TVS DIGITAL PTE. LTD. Full time

Head of Business Operations (GTM & Customer Ops)This is a critical leadership role responsible for Go-to-market & Customer operations of differentiated & innovative digital software products launched by TVS Digital in the Automotive & Financial Services Technologies Domain. This role is responsible for leading the Go-To-Market to drive demand generation through direct & indirect channels (lead generation, digital marketing, sales pipeline & revenue tracking) and customer ops (contract management, invoicing, collections and customer support). The Business Operations Role works closely with the product heads, engineering heads, finance, customers & partners to achieve the objectives.Roles & Responsibilities: Generate new customer leads by building internal capabilities & sourcing partner services (digital marketing, lead generation companies etc.) to identify target number of qualified prospects to achieve the revenue goal Identify & onboard country-based partners (SIs, VARs, Resellers etc.) to sell on behalf of TVSD to drive demand generation through partners Maintain an accurate sales pipeline & revenue tracker to enable timely decisions that ensures achievement of sufficient pipeline to achieve the revenue goal Generate pipeline & revenue reports for executive briefing and financial reporting Invoice customers timely & accurately as per the customer contract Closely work with customers & TVSD finance to ensure on-time payments against invoices, ensuring

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