Clinic Assistant

1 day ago

Ang Mo Kio, Singapore Trust Health Medical Full time

We are looking for a motivated and compassionate Clinic Assistant to join our team at Trust Health Medical. As a key member of our patient-centered healthcare clinic, the Clinic Assistant will ensure smooth daily operations and exceptional care delivery. Proficiency in SGiMed, our clinic management software, is essential for this role.

**Key Responsibilities**:

- **Patient Registration and Management**:

- Greet patients warmly and assist with registration.
- Update and maintain accurate patient records in SGiMed.
- Schedule appointments and manage the clinic’s calendar efficiently.
- **Front Desk Operations**:

- Manage billing, payment processing, and insurance claims using SGiMed.
- Issue medical certificates, referral letters, and other documents as needed.
- **Clinical Support**:

- Assist doctors and nurses during patient consultations and minor procedures.
- Prepare consultation rooms and ensure cleanliness and readiness.
- Manage inventory of medical supplies and coordinate orders as required.
- **Software Utilization**:

- Utilize SGiMed to maintain seamless workflow for appointment tracking, patient data management, and administrative tasks.
- Generate reports and summaries for clinic operations.
- **Customer Service**:

- Provide excellent service by addressing patients’ concerns and needs promptly.
- Uphold patient confidentiality and ensure a positive clinic experience.
- **Administrative Duties**:

- Support the clinic’s administrative tasks, such as filing, data entry, and correspondence.
- Coordinate with external parties for corporate healthcare programs and other initiatives.

**Qualifications and Skills**:

- Minimum GCE ‘O’ Level or equivalent; relevant certifications in healthcare assistance is a plus.
- Proficiency in SGiMed or similar clinic management software is required.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced healthcare environment.
- Customer-oriented mindset and a commitment to delivering high-quality care.

**Working Hours**:

- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sundays and Public Holidays: Closed

**Why Join Us?**
- Work in a supportive and family-oriented environment inspired by the One Ang Mo Kio spirit.
- Gain hands-on experience in a reputable and modern healthcare setting.
- Opportunities for growth and training in healthcare operations.

Pay: $2,100.00 - $2,600.00 per month

**Benefits**:

- Parental leave

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

Expected Start Date: 03/02/2025

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