Lobby Ambassador
1 week ago
Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
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Lobby Ambassador
8 hours ago
Singapore Interisland Group Full timeCOMPANY DESCRIPTION Our client is 5-stars hotel in Singapore waterfront. DESIGNATION : [Interisland Group-Recruiting Agency] Lobby Ambassador RESPONSIBILITIES Premium Services Team provides personalized meet and greet services, enhanced in-house guest experiences, and bids fond farewells to our VIP guests. We strive to create an unforgettable memory by...
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Lobby Ambassador
7 days ago
Singapore Raffles Full time $30,000 - $60,000 per yearCompany DescriptionRaffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces,...
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Lobby Ambassador
2 weeks ago
Singapore Raffles Hotel Singapore Full timeThe Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore's service experience throughout the entire guest journey. Primary Responsibilities Executes Core Tasks Of The Lobby Operation Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in...
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Lobby Ambassador
5 days ago
Singapore Raffles Hotels & Resorts Limited Full timeOverview The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore's service experience throughout the entire guest journey. Responsibilities Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler....
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Lobby Ambassador
1 week ago
Singapore RAFFLES Full time**Company Description** Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social...
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Lobby Ambassador
1 week ago
Singapore RAFFLES Full time**Company Description** Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social...
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Raffles Hotel Singapore
2 days ago
Singapore RAFFLES Full time**Job Description**: The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey. Primary Responsibilities Executes Core Tasks of the Lobby Operation - Delivers the Raffles Hotel Singapore guest experience through a seamless...
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Lobby Operation Manager
8 hours ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeJob Purpose The position reports to the Director of Rooms, is responsible for overseeing and managing all aspects of Lobby Operations and ensuring the delivery of the Raffles service experience throughout the entire guest journey, and supervises a team of Lobby Managers and Lobby Ambassadors. Knowledge and Experience - Preferably with hospitality...
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Raffles Hotel Singapore
1 week ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeThe Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore's service experience throughout the entire guest journey. Primary Responsibilities Executes Core Tasks Of The Lobby Operation Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in...
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Lobby Ambassador
1 week ago
Singapore ROYAL PLAZA Full time**At the hotel lobby The role requires you to be on your feet, roving the lobby, greeting and farewelling guests, providing assistance, directions and provide a colourful guest experience for our guest. **Administrative** - Assisting guest’s enquiry **Requirement** - Service-oriented - Loves interaction with guests **Flexible work arrangement** -...
