Senior / Manager, Examination Administration

1 week ago


Clementi, Singapore Singapore Institute of Management Full time

KEY RESPONSIBILITIES

Leadership and Management
- Lead, supervise, and manage the Examination Administration department to ensure smooth operations.
- Provide guidance, training, and support for staff development.
- Conduct regular team meetings to review progress and align departmental goals.

Examination Administration
- Oversee scheduling, preparation, and administration of assessments and exams.
- Uphold examination integrity, act as Senior / Chief Invigilator, and manage invigilator recruitment, training, deployment, and payroll.
- Provide support for students with special requirements.

Results and Assessment Management
- Oversee marking, moderation, and results release processes.
- Ensure accuracy of results, proper gradebook setup, and timely communication of results to students and stakeholders.
- Manage assessment feedback and appeals processes.

Academic Status & Compliance
- Maintain accurate academic status records and manage appeals.
- Coordinate audits and reviews related to assessment processes.
- Implement process improvements for operational efficiency and regulatory compliance.

Stakeholder Engagement & Reporting
- Liaise with academic staff, departments, and external stakeholders.
- Prepare reports, analyse trends, and recommend improvements.
- Align assessment practices with institutional objectives.

JOB REQUIREMENTS
- A Bachelor’s degree in a relevant discipline.
- Minimum 6 years of relevant higher education experience, with at least 2 years in a managerial role.
- Strong leadership and people management skills.
- Demonstrated experience in assessment/examination management.
- Excellent communication, analytical, and problem-solving abilities.
- Proficiency in digital tools, statistical analysis, and examination systems.

Personal Attributes
- Highly organised, detail-oriented, and able to manage multiple priorities.
- Independent, resourceful, and adaptable to evolving environments.
- Strong commitment to academic integrity and quality assurance.



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