Motor Surveyor

3 days ago


Singapore AIG Full time

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

About the role

What you need to know:
The primarily area of responsibility is Auto Material Damage claims estimating, which means that the Staff Appraiser/Surveyor is a field based position.

**Job Description**:

- Conduct physical survey of accident vehicles on site
- Independently put up accurate damage assessment estimate
- Usage of computerized estimating software
- Provide automotive technical advice to team members.
- Monitor repair shop’s performance
- Ability to accurate write estimates for damages resulting from Fire, Theft, Flood and Collision losses.
- Ability to make accurate repair Vs replacement decisions during the estimating process.
- Ability to review demand and desk estimates.
- Strong computer skills necessary.
- Effective negotiations and communication skills.
- Ability to do extensive field work, transportation is a requirement.
- Ability to maintain accurate and complete records
- Maintain current knowledge of vehicle construction trends (advanced metals, electronics, refinishes, SRS, options etc.)
- Able to differentiate mechanical problems from accident-related problems.
- Knowledge of resources for recalls and safety bulletins.
- Knowledge of steering and suspension systems.
- Strong verbal, written communication, listening and negotiating skills
- Strong Customer Service and Complaint resolution skills

What we are looking for
- Degree or Diploma in any discipline
- Diploma in Automobile Engineering will be an added advantage
- Some relevant experience as a Motor Assessor / Surveyor
- CGI Certification with sound automotive technical knowledge
- Possess own transport
- Good Team Player
- Able to make sound and decisive decisions under pressure
- Effective negotiations and communication skills
- Good computer skills

LI-LY1

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

- Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:
OP - Operations

Estimated Travel Percentage (%):
Relocation Provided:
AIG Asia Pacific Insurance Pte. Ltd.


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