24/7 Call Center Agent

9 hours ago


Changi, Singapore Bhavyam infotech Full time

**Fresh Grads are welcome to apply**

**Contract Employment for 12 months -** RENEWABLE / CONVERSION TO PERM ( based on performance )

**Shift work required - Morning and Night Shifts**

**Work Location**: **Jurong East/Changi Business Park**

**Salary : Up to S$3200 **depends on experience**

**Requirements**:

- Deliver personalized service over the telephone to customers in call center on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers’ feedback and identify problem trends for improvement actions

Preferably with prior customer service experience in a call center environment will be an advantage but not mandatory

**Requirements**:

- Min GCE 'O' Level
- Call Center and/or Customer Service experience will be advantageous
- Demonstrates good communication skills
- 5 days’ work week

**Job Types**: Full-time, Permanent

Pay: $2,400.00 - $3,200.00 per month

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: $2,400.00 - $3,200.00 per month

Schedule:

- Early shift
- Night shift

Shift availability:

- Night Shift (required)



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