Training Officer

1 week ago


Singapore LOVELIFE VENTURES PTE. LTD. Full time

F & B establishment looking for Training Officers
- Responsible to provide strategic expertise for the on-going training development of the leaders & team in a F&B environment.
- The incumbent will be reviewing Training & Development policies, SOPs to meet company’s requirements.
- While managing a minimum of 15-20 outlets, will lead his team in creating “an energetic and exciting learning environment” across the outlets
- Ensuring we work toward improving knowledge; skills and behaviours that are needed to drive business results and customers satisfaction.

**Accountabilities**:

- Define and gain approval for a training and development plan in line with the HR Philosophy & Vision of the Company. Present training budget details to meet desired objectives.
- Lead the trainees to deliver proper operational SOPs to ensure consistent product quality and operational excellence
- Work closely with Area Manager to provide support in all functions.
- Observe, conduct daily On-Job-Training (SOP) and provide feedback to the respective trainers
- Implement SOP checklist /evaluation tracking system and ensure outlet trainers are completing it correctly.
- Responsible for the training of all new Restaurant Management Team and certification and validation before posting
- Identify and implement any other training needs for Restaurant Crews
- Monitors and evaluates training progress of all F&B new hires.
- Observes standards in F&B operations. Coaches and guides staff in the areas for improvement based on observation.
- Establishes communication with employees with F&B division to seek opinions and comments on employees training issues
- Identifies operational issues and provides remedial action with new SOP and /or training.
- Establish and implement the process for training needs identification and ensure these inputs are utilized for training initiatives.
- Establish and implement methods to assess training effectiveness on the job to gauge post-training skill development of employees and to suggest enhancements in the training approach.



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