Desktop Support Engineer

22 hours ago


Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full time

Desktop Support
- Provide IT technical service desk and onsite support for end-user services.
- Problem identification, diagnosis and rectification for both hardware and software issues.
- Support desktops, notebooks, printers and other hardware components.
- Installation, re-installation, troubleshooting and reconfiguration of MS Windows, Microsoft tools such as MS Office, internet browser, MS Outlook, etc.
- Involved in projects such as migration, relocation and hardware refresh.

**Requirements**:

- Nitec in IT or higher qualification.
- Minimum of 2 years of desktop experience.
- Able to manage the data centre effectively.
- Ability to respond to issues and provide a timely update, and escalation.



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