Programmes Executive

**Purpose of Job**

The Programme Executive is responsible for planning, coordinating and conducting programmes. He/She will be assigned managing programmes such as Kids Weekday Care, Work on Wheels, Empowering Kids, Empowering Mums, Empowering Young Women, English Club, Sustenance Programme, Meals-On-Wheels and any new programmes that the Community Services & Programmes Division will run.

He/She develops, implements, evaluates and identifies areas of improvement of these programmes. He/she is responsible for the beneficiary recruitment and outcome management of the programmes.

He/She manages, coordinates and collaborates with community partners, corporate organisations and volunteers to execute programmes. He/she is also responsible for managing communication and feedback from stakeholders.

**Key Responsibilities Areas
- **Programme Development, Evaluation & Implementation**
- Develop and update programme logic model for new and existing programmes.
- Research on trends and latest developments of programmes for children and youth and identify existing programme gaps in the social service landscape.
- Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content.
- Outreach to community agencies to build awareness of the programmes.
- Recruit beneficiaries into the programmes.
- Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the children and youth.
- Research suitable programmes, activities and workshops for the clients.
- Build relationships with community groups, school representatives to discuss the programme and its benefits.
- **Programme Documentation & Management Reporting**
- Upkeep the photo repository of beneficiaries and programmes.
- Ensure that for programmes that are chargeable, fees are collected on time and reminders of outstanding fee to parents are issued
- Evaluate the effectiveness of the programmes through administering pre-post-test surveys and participant satisfaction surveys and analysing the results
- Document the effectiveness of the programme through collection of beneficiary impact stories, output indicators and outcome indicators.
- Provide inputs and data for monthly reports to Management, Committee and Board.
- **Budget Management & Administration Management**
- Plan and manage the budget for each programme.
- Manage the administration, logistics and operation structure of the programme including meal and sustenance delivery.
- Communicate and liaise with beneficiaries for any media, publicity, marketing, fundraising requests or efforts.
- Manage a team of drivers/attendants for weekly dispatch schedule and meal deliveries, children pick up and send off
- Manage and maintain the passenger and goods vans e.g. petrol, insurance and servicing.
- Work closely with Marcom by providing details for creative brief to generate publicity materials.
- Ensure regular housekeeping of the space and resources used for running of the programmes.
- Perform any other duties as assigned from time to time.

**Requirements
- Bachelor Degree or Diploma in Social Science is preferred
- At least 2 years of working experience in Social Service or related work
- Fresh graduates with a passion to work in the social service sector may apply
- May be required to work on weeknights or weekends if there are evening or weekend beneficiary programmes

**Competencies**
- Good written and verbal communication skills
- Able to work independently and a good team player
- Pleasant, resourceful and have an interest to work with community partners as well as diverse group of people
- Passionate to serve the community
- Excellent organisation and time management skills with attention to detail