Customer Experience Officer

Call Centre / Customer Service Exp - No Exp Are Welcome To Apply - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal...

No Exp Welcome - Training Will Be Provided - Call Centre / Customer Service Exp - 5 Days, Office Hours (Able to work on Weekend) **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc...

Letter Of Credit / LC Exp - Shipping Documentation Exp Job Scope: - Prepare import / export shipping documents based on L/C, Certificate of Origin, Customs/Insurance declaration - Monthly reporting - Liaison and coordinate with suppliers, customers and forwarding agents to ensure smooth and timely cargo delivery - Prepare Sales and Purchase contracts -...

**Refund / Claim / Accounting Exp Welcome**: - **No Exp Welcome - Training Provided**: - **Good in Math**: - **IMMD** **Responsibilities**: - Authorize refund for before collection date - Inform customers in cases of invalid or difference in claim amount - Investigate refund disagreements raised by customer - Attend to enquiries from operators...

Refund / Claims / Accounting Exp Advantageous - Prior Exp in a Number Sensitive Role Are Welcome To Apply - IMMD **Responsibilities**: - Investigate cases pertaining to refund matters - Inform customers in cases of invalid claim / difference in claim amount - Investigate refund disagreements raised by customers - Attend to enquiries from operators...

Letter Of Credit / LC Exp - Import / Export Documentation Exp - Trading Industry Job Scope: - Full set of import / export shipping documents based on L/C, Certificate of Origin, Customs/Insurance declaration - Monthly delivery / sales reports - Issue payment vouchers - Correspond and arrange with suppliers, overseas offices, customers and forwarding agents...

**Refund / Claim / Accounting / Numbers Related Exp Welcome**: - **No Exp Welcome - Training Provided**: - **Good with Numbers** **Responsibilities**: - Authorize refund for before collection date - Inform customers in cases of invalid or difference in claim amount - Investigate refund disagreements raised by customer - Attend to enquiries from operators...

**Min B4 in GCE ‘O’ Levels - Math**: - **No Exp Welcome - Training Provided**: - **Refund / Claims / Accounting / Finance / Cashiering Exp Is Advantageous** **Responsibilities**: - Investigate cases pertaining to refund matters - Inform customers in cases of invalid claim / difference in claim amount - Investigate refund disagreements raised by...

**Refund / Claim / Accounting / Cashiering Related Exp Welcome**: - **No Exp Welcome - Training Provided**: - **Good in Math**: - **IMMD** **Responsibilities**: - Assist to investigate cases pertaining to refund matters - Assist to inform customers in cases of invalid claim / difference in claim amount - Assist to investigate refund disagreements raised...