Customer Support Lead

**About AETOS**: AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies. **AETOS Support Services Pte Ltd...

**About AETOS** AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance. **About...

**Customer Support Lead (Remote)**: We are seeking a dynamic individual who has proven customer support experience in reducing churn, improving customer adoption, securing new sales, onboarding and upsells, building lasting relationships and turning customers into product champions. The individual will be given ample opportunity to define and grow the...

Basic informationLocation: Jalan BurohSalary UP $3200 + AWSWorking hours: Monday to Sunday. 5-day work week on a rotating schedule based on operational needs.Working timing: 8.30am - 6pmWFH available upon confirmation Job scopeLead and manage the Customer Service team to ensure smooth daily operations, timely order processing, and adherence to SOPs and...

The incumbent will be part of our Global Customer Service team, running a 24x7 (follow the sun) service operation. As a Customer Service Lead (CSL), he/she offers a first **What you’ll do** - Respond to questions, requests and problems received via our communication system - Analyse and investigate issues making use of our Knowledge Platform and other...

Singapore - You will have the opportunity to learn about: 1. Oversee all aspects of customer support, including but not limited to user troubleshooting and community FAQs, to maintain a high level of customer happiness 2. Work closely with the development team to keep updated on site performance changes and modifications, in order to accurately communicate...

Customer Support Team Lead ensures smooth flow of inquiries and complaints through effectively managing the team. Motivates, coaches, inspires, trains and directs the assigned team members. They also provide assistance to team members who are experiencing difficulties in the discharge of their duties by putting them through and giving them personal...

Wise is looking for an experienced and driven leader to join our Business Customer Support team in Singapore. The ideal candidate will help us maintain and enhance our reputation for customer service excellence throughout the APAC region. The Business Customer Support Team Lead is a key leader responsible for building robust teams and processes that...

Company Description Veremark is a global HR tech scale-up on a mission to help the world trust faster. We started with background and reference checking, pioneering an entirely new approach through Verepass – a blockchain solution which facilitates instant verification by enabling candidates to own, manage, and share their securely-held and verified career...

**Responsibilities**: - Provide system level pre and post-sales support for your assigned customer/s. This includes remote or on-site testing, troubleshooting and technical support. - Be the Customer Lead Engr (CLE) for assigned account. - This position may also involve on-site day to day interaction with the customer concerning all aspects of network...