Customer Service Officer

2 days ago

Singapore JJ Consulting Services Full time

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Customer Service Officer (Office Hours at West/Central)

Trainings are provided/ Fresh Graduates Welcome

**Responsibilities**:

- Provide quality customer service to customers either by telephone or electronically
- Respond and follow up promptly to customer enquiries
- Obtain and evaluate all relevant information to handle enquiries and complaints
- Record details of enquiries and customer interactions including actions taken
- Work effectively with a variety of situations, individual and groups
- Demonstrate effective telephone techniques that meet Quality Assurance standards
**Job Requirements**:

- GCE ‘O’ Level and above
- Strong team player
- Self-driven individual with a positive attitude
- Customer-oriented with good interpersonal and communication skills (oral and written)
- Pleasant disposition and personality
- Highly adaptable to a fast-paced and dynamic environment
- Problem analysis and problem-solving skills
JJ Consulting Services

EA Licence No.: 12C6207

**Salary**: $1,900.00 - $2,200.00 per month

Schedule:

- Monday to Friday
**Experience**:

- Customer service: 1 year (preferred)

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