Continuous Process Improvement Manager

Johnson & Johnson is currently recruiting for a Continuous Process Improvement Specialist within the Supply Chain IT group focused on Global Planning, Operations & Continuous Improvement.

This position is located in Singapore. Johnson & Johnson, through its operating companies, is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. We strive to provide scientifically sound, high quality products and services to help heal, cure disease and improve the quality of life.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

The Continuous Process Improvement Specialist, IT Manager will lead and support process improvement efforts across the organization focusing on customer satisfaction, cost reduction, cycle time reduction, and quality improvement. It is expected the engineer, under minimum supervision, will leverage Lean Six Sigma methodologies to document and measure operational processes, extract and analyze process data and develop strategies to drive improvements to deliver sustainable and breakthrough  improvements to key business processes. It is further expected that the engineer must be able to translate these concepts and communicate with IT and business partners at all levels of the organization. The engineer must be capable and comfortable being responsible for several projects with expected 3+ ROI.

**Responsibilities**:

- Lead Lean Six Sigma projects toward successful completion resulting in improved process quality, financial results, and customer satisfaction
- Establish and monitor metrics relative to Lean Six Sigma programs, projects and initiatives.
- Conduct periodic Lean Six Sigma program reviews and update department leadership on the deployment progress and LSS results
- Audits closed projects to ensure project results are maintained Identify and prioritize continuous improvement opportunities and initiatives through the analysis and evaluation of performance data from business streams
- Communicate and champion the need for change to improve business performance and acts as a change agent.
- Onboard and manage contract resources, oversee their project execution, and ensure that their deliverables are up to standard
- Manage financials for the CPI ASPAC service and ensure 100% recovery of costs

**Qualifications**
Qualifications:

- A minimum education of a Bachelor level degree is required; Master’s degree such as an MBA is preferred
- Lean and/or Six Sigma Black Belt certified by a nationally recognized board is preferred
- A minimum of 10 years professional process improvement experience is required
- Proven track record of structured problem-solving experience, based on data analysis is required
- Disciplined, structured and logical approach to problem solving is required
- Demonstrated ability to manage multiple projects successfully required
- Previous experience ensuring the appropriate methodology design and deployment of Lean events, including Six Sigma DMAIC projects is required
- Proven record of delivery against deadlines is required
- Experience leading process change is required
- Proven experience creating and maintaining a high level of energy and sense of urgency about Lean Six Sigma and continuous improvement is required
- Previous experience with Strong stakeholder management skills is required
- Strong facilitation skills are required
- Experience guiding teams in managing change related to the managing change related to the implementation and use of the Lean approach is required
- Manage projects and ensure their compliance requirement
- PMP certification is a plus
- Domain knowledge in Supply Chain business processes is a plus
- Domain knowledge in Healthcare business is a plus
- Fluency in Asian languages other than English is a plus

Primary Location: Singapore

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

**Primary Location**
Singapore-Singapore-Singapore
- **Organization**
Johnson & Johnson Pte. Ltd. (8435)
**Job Function**
Info Technology
**Requisition ID**
2206012029W