System Analyst

24 hours ago

Singapore EDUCARE HUMAN CAPITAL PRIVATE LIMITED Full time

This role is an outsourced role from an IT Company, providing services to Banking sector.

**Overview**:
To be successful in this role, you should possess the quality of a System Analyst/Developer who is savvy in providing technical solutions to our clients. You would also work closely with the client’s User Task (EUC/RPA/Tools) team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

**Key Area of Responsibilities (KAR)**:

- Work closely with end users to identify pain points and propose suitable automation solutions.
- Develop tools for migration and operational processes.
- Clarify which tools need to be developed / revised based on the gap of the As-Is / To-Be system and business operation processes
- Development of migration tools (Migration data creation using Access, etc.), any other new tools in order to adapt with new operation processes
- Modify existing systems and implement new functionalities as required.
- Report issues related to the development and progress of daily activities to User owned EUC/RPA/Tools PIC
- Collaborate with stakeholders to ensure developed solutions align with business needs.
- Any other duties related to this role.

**Requirements**:

- Proficiency in MS Access, Excel macros, and RPA tools.
- System implementation and automation tool development experience in banking projects (trade-related preferred).
- Strong analytical and problem-solving skills to bridge user needs and technical solutions.
- Effective communication and stakeholder engagement abilities.
- Hands-on experience of using Access and Excel macro, UIPath(RPA)
- Business knowledge in Trade area preferred.
- Willingness to undertake travel within the APAC region
- Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork skills.
- Ability to work independently and collaborate in a team environment.
- Strong organizational and time management skills.
- Hands-on experience interacting with users to gather and refine requirements.
- Strong focus on creating user-friendly and efficient automation tools.

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