Tech Support Analyst

2 days ago

Singapore UBS Full time

Singapore
- Information Technology (IT)
- Group Functions

**Job Reference #**
- 265302BR

**City**
- Singapore

**Job Type**
- Full Time

**Your role**
- Are you an expert when it comes to Unix and SQL skills? Do you have good knowledge in automation tools like - Splunk, AppDynamics, Automation Anywhere or IPCentre? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs?
- We’re looking for a Tech support analyst to:
- support the Service & Product Manager across several technical domains
- contribute expertise to the management of existing and new IT products and services
- define workarounds for known errors and initiate process improvements
- maintain a knowledge database

**Your team**
- You’ll be working in the TS (Technology Service) Wealth Management team in Singapore. We provide best in class IT services for Wealth Management business. As a Support Analyst, you’ll play an important role in providing availability and stability to the global WM IT platform.

**Your expertise**
- ideally 3-5 years of hands-on experience with UNIX, ORACLE, Websphere/Tomcat
- proficient with software tools, such as APPDYNAMICS, SPLUNK etc.
- ability to solve complex issues, good at problem statement analysis and solution design thinking
- track record of influencing senior IT stakeholders and business partners
- confident communicator that can explain technology to non-technical audiences
- capable of understanding client needs and translating this into products and services
- #LI-SG
- EFC-UBS

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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