Claims Officer or Senior Officer

11 hours ago


Singapore RAFFLES CORPORATE SOLUTIONS PTE. LTD. Full time

**Responsibilities**:

- Check data entry processes to ensure compliance with mínimal error
- Assessment of claims in accordance with policy contract and guidelines and approved within the authority limit given
- Verify claims / reports and ensure accuracy in them
- Ensuring claim settlement is concluded within the agreed Turnaround Time (TAT).
- Responsible for follow up with the end-users ie, policyholders, medical institutions and financial advisers on all issues relating to a claim with the aim of obtaining adequate information to make a decision.
- Analysis workflow processes and streamline when necessary for efficiency
- Look into enhancement of existing system and participate in IT discussion/ UAT testing
- Train junior staffAny other projects assigned as and when required

**Requirements**:

- Meticulous and detailedat work
- Analytical
- Positive and objectivemindset
- Innovative and Problem Solver
- Able to Lead Team
- Good verbal and written communication skills
- Able to work independently and fast learner
- Able to multi-task and work under pressure to meet tightdeadline in a fast-paced environment
- Strong customer oriented
- Team player
- Degree holders (preferably with minimum 3 years of related work experience in the insurance industry preferably experience with handling Shield Insurance / Group Insurance. Fresh graduates may also apply.



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