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Assistant Housekeeper

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Daily scheduling of Room Attendants (RA) and Runner’s assignment.
- Supervise, train and check the overall work of RA and public area cleaners
- Inspect guestrooms and public areas to ensure compliance with cleanliness, maintenance and setup standards as well as to verify status.
- Follow up on the work performance and assignments of RA.
- Inspect rooms daily, including checkout, vacant, make up, long stay and Vacant Pickup.
- Inspect VIP rooms prior to guest’s arrival.
- Report maintenance deficiencies that require immediate attention and follow up on their status.
- Handle all guest requests items that come through the Job codes and walkie.
- Ensure that Policy of breaking “Privacy “ is handled seamlessly.
- Maintain Housekeeping supplies at par levels.
- Assist the Executive Housekeeper with Housekeeping stock-take.
- Organise linen stock-takes and collate information.
- Check cleaning standards in rooms are up to Quality Standards.
- Ensure safety of keys and communication devices are accountable for at end of shift.
- Conduct formal performance appraisals of all staff in Housekeeping department.
- Counsel and discipline subordinates in matters relating to misconduct, decided on appropriate disciplinary action.
- Ensure compliance with legislated heath and safety requirements within the workplace.
- Comply with all Corporate and Hotel Standards and Procedures.
- Take ownership and handles guests’ complaints pertaining to guest’s comfort and housekeeping duties.