Retail Training Specialist Sea

3 days ago

Singapore CHRISTIAN BASSETT (SINGAPORE) PTE. LTD. Full time

Christian Bassett is recruiting a Retail Training Specialist Southeast Asia for luxury retail company.

**Responsibilities**:

- Deliver engaging refresher and mini training sessions for internal and external boutiques, both in-person and virtually, tailored to various learning styles.
- Collaborate with the Training Manager to assess the effectiveness of training initiatives through feedback, evaluations, and performance metrics.
- Provide consistent updates to the Training Manager on training progress, including attendance, completion rates, and key milestones.
- Maintain accurate records of employee training activities, certifications, and development achievements.
- Support training logistics and administration including planning, preparation, and execution of workshops and training sessions.
- Follow up on Quality Visit action plans to ensure timely and effective implementation in boutiques.
- Organize and facilitate orientation programs for new boutique hires, ensuring a smooth onboarding experience.
- Liaise with relevant departments to ensure new hires receive all essential information and resources.
- Track completion of mandatory e-learning and training modules during onboarding.
- Monitor new hire progress and serve as a point of contact for any onboarding-related queries or concerns.

**Qualifications**:

- Minimum 5 years of experience in retail training, ideally within the luxury sector.
- Diploma in Retail Management, Sales, or a related field preferred.
- Excellent organizational and multitasking abilities.
- Strong presentation and public speaking skills.
- Effective communicator with a passion for developing others.
- Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
- Familiarity with Southeast Asia (SEA) business operations is a plus.
- Mandarin language proficiency is an advantage.
- Adaptable, proactive, and thrives in a fast-paced environment.
- Positive, client-focused mindset with a genuine passion for learning.
- Demonstrated ability to transfer knowledge and expertise effectively.
- Strong foundation in boutique operations and management.
- Skilled in coaching boutique managers and sales teams to success.

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