General Manager

**About Beverly Hotels Elements**

**Company Overview**

**Beverly Hotels Elements: Your Perfect Stay Awaits**

Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Home Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.

**A Commitment to Excellence**:At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.

**A Growing Family**:As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.

**Opportunities Await**:Join us on this exhilarating journey We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.

**Our Investment in You**:At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.

**Join the Fun**:We're not just a team; we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.

Beverly Hotels Elements is where your journey to a fulfilling and exciting career begins. Be a part of our expanding family and help us create memorable experiences for our guests.

**Position Overview**

The **General Manager**is responsible for the overall management, profitability, and operational excellence of the hotel. The role requires strategic leadership across **Operations, Sales & Marketing, and Revenue Management**, ensuring the hotel delivers exceptional guest experiences while meeting financial and operational goals.

**Responsibilities**:
**Operations Management**
- Oversee and ensure the efficient, smooth, and profitable functioning of the hotel, with particular focus on **Front Office and Housekeeping**.
- Regularly monitor service quality and operational standards across all departments.
- Analyze trends and evolving guest expectations to continuously improve accommodations, services, and facilities.

**Sales & Marketing**
- Develop and execute strategies to achieve and exceed budgeted revenue targets.
- Analyze and plan marketing activities and promotions in collaboration with relevant departments.
- Maximize occupancy rates at optimal room rates, ensuring consistent room sales and revenue growth.

**Revenue Management**
- Develop and implement revenue management strategies to optimize **ADR (Average Daily Rate), RevPAR, and overall profitability**.
- Monitor market trends, competitor pricing, and demand patterns to adjust pricing and inventory strategies.
- Analyze business performance metrics and make data-driven decisions to maximize revenue.
- Collaborate with Sales & Marketing to align promotions and packages with revenue goals.

**Financial Management**
- Take full responsibility for the hotel’s **profit and loss (P&L)**performance, ensuring Key Performance Indicators (KPIs) are achieved or exceeded.
- Implement cost control measures while maintaining high service standards.
- Prepare forecasts, monitor financial performance, and report results to management.

**Staff Leadership & Development**
- Minimize staff turnover and foster employee engagement.
- Plan career growth, oversee recruitment, training, and performance evaluation.
- Prepare and monitor staff rosters to ensure adequate coverage based on occupancy and business needs.

**Compliance & Reporting**
- Ensure compliance with all applicable laws, regulations, and internal hotel policies.
- Maintain effective communication with directors or higher management through regular reporting.

**Other Responsibilities**
- Perform **ad-hoc duties or projects assigned by the Director Management**to support hotel operations and strategic initiatives.

**Additional Requirement**
- Minimum **5-10 years of hotel management experience**:

- Strong background in **sales, marketing, and revenue management**.
- Proven track record of operational excellence, cost management, and guest satisfaction.
- Excellent leadership, communication, and problem-solving skills.
- Strategic Leadership & Decision Making
- Sales & Revenue Management
- Guest-Centric Service Excellence
- Financial & Operational Planning

**Additional Information**:
We look forward to having you as a part of our Beverly Hotel Elements family