Patient Service Associate

1 day ago

Singapore JOB LIONS PTE. LTD. Full time

**Billing**
- Ensure daily posting, claim receipts posting and update receipt in a timely manner.
- Ensure billing for each patient (various fees including treatment, admin/service fees, ad hoc charges like lab test) is completed after each treatment daily.
- Ensure timely collection from patient for treatments and services rendered.
- Follow up and update any long term and short-term funding bodies and notify both internal and external customer in a timely manner.
- Assist relevant Account Receivables (AR) personnel to notify or update patients and work out payment arrangements with the patients or payor for any delinquent accounts.

**Registration for any new patients**
- Inform new patients or designated care-givers the necessary details (e.g location of clinic and how to get there, HD slot allocated to patient, price per treatment and relevant documents clinical or non-clinical to bring for registration or subsequent dialysis sessions)

**Financial Counselling of new or existing patients**
- Perform Finance Counselling or re-counselling (if any changes to funding or insurance/ Medisave) and ensure all required documents are collected and submitted on a timely basis.
- Assist patient to check their Medisave balance and their insurance scheme.
- Verify patient Medisave Authorization form and relevant insurance forms and obtains preauthorization when required.

**Cash Collections & Cash Management**
- Ensure accurate and prompt calculation and collection for treatments and services fees rendered at all times.
- Ensure daily collections and entries are reconciled and tallied correctly.
- In charge of petty cash issuing and reimbursement and to ensure accurate record of all petty cash transaction.
- Banking of cash on a weekly basis or when cash collected reached S$1,000 (whichever comes first).

**Requirements**:

- Min ITE graduates.
- ‘O’ level graduate with relevant working experience with transferable skills and right attitudewill be considered
- Prior working experience in clinics, hospital or healthcare will be an advantage
- Meticulous in numbers and Excel & SAP experience will be an advantage
- Good interpersonal and communication skills

Location

**Clementi**

**Bukit Batok**

**Kovan

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