Publisher Success Manager

3 days ago

Singapore Ogury Full time

Ogury, the global leader in personified advertising, has created a breakthrough advertising engine that delivers comprehensive audience interests, brand performance, privacy protection and sustainability within one technology stack, built and optimised for mobile. Advertisers working with Ogury benefit from fully visible impactful ads, future-proof targeting and unwavering protection. Publishers enjoy the rewards of a respectful user experience, incremental revenues and premium demand with Ogury’s solutions. Founded in 2014, Ogury is a global organisation with 500+ people, including 100 engineers across 16 countries.

**Publisher Solutions at Ogury**

Ogury provides solutions to help publishers take their mobile monetization to the next level. Thanks to exclusive brand demand and proprietary user friendly formats, publishers trust us to maximize their ad revenue and ensure the best user experience for their audience.

**About the role**:

- Ogury’s publisher group is looking for a Senior Publisher Success Manager to service Ogury’s publisher partnerships within the APAC markets. This role reports to the Head of Publisher Development - APAC

The Publisher Success Manager plays a key role in ensuring the overall success of the company and is effectively the general manager of a defined book of business. This role is ultimately responsible for ensuring Ogury exceeds our Publisher’s expectations in delivering on our core value propositions: making them money and protecting their brand. This is a great opportunity to work with some of the top publishers and make an impact in a growing team

**What you will be doing**:

- You will carefully measure and analyze the evolution of our Publishers' performance on a day to day basis and provide recommendations so as to build long-term partnerships.
- Managing a portfolio of top Publishers. You will be tasked with providing a great service and creating opportunities to drive further revenues and partnerships with their other properties.
- Provide end-to-end customer service for all client needs including regular performance reviews on a weekly, monthly, and quarterly basis for top tier clients.
- Develop a good understanding of technical aspects of our products to be able to onboard our Publishers successfully.
- Work with stakeholders in the supply and product teams in order to prevent churn on our products.
- Work directly with our internal technical teams and publisher’s technical team to ensure successful implementation.

**About you**:

- You have experience in managing publisher partnerships.
- Proven capacity to develop and retain customer relationships. You will be commercial and have examples of upselling and growing customer accounts.
- You are able to troubleshoot problems and have a solutions based approach with your clients.
- You are an excellent communicator, you’re able to communicate and collaborate with different teams, from clients to technical teams.
- Strong understanding of Internet advertising (account set up, inventory and tag management, click reconciliation, etc) and also programmatic is a must.

Benefits vary by location but you can expect:
Competitive salary with a bonus, paid quarterly.
- 23 days holiday plus national holidays.
- Medical and dental cover via a Cigna plan.
- Childcare benefits to look after your family.
- Keeping our Ogurians happy and healthy is a priority for us, so we offer access to both physical and mental health and wellbeing benefits.

Ogury is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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